Hidden Cove Apartments

"We were treated so friendly when we first moved in over 2 years ago. Then we got settled. We lived there a few months before my husbands license plate was stolen AND his car was broken into. My windshield wipers of all things were stolen off of my car. They gave no cares. NO SECURITY CAMERAS, we ended up getting our own. The have a “night watch” vehicle cruising one time at like 10pm and that’s it. The residents are incredibly snobby. Rent was very high for such a small space. Parking was stupid expensive even for an open, never guaranteed spot. Some maintenance issues were handled quickly and effectively. But that’s just about the only good thing. Also, Al’s little quick stop on the corner within walking distance was always incredible. They were just so very friendly and we felt welcomed every time we stepped foot in there. Edited to add: they NEVER answer their phones, respond to voicemails or emails."

"Hidden Cove claims to care about its residents but they really only appeal to future residents. They keep the property really clean for pictures and for tours for the future residents! The downside of this is that they send a group of guys out on the property every morning and they are using loud leaf blowers at 8am. Now I’m not sure about you guys, but I like to sleep in on certain days and that becomes utterly impossible when you have an extremely loud battery powered leaf blower going right next to your bedroom window. Make some changes Hidden Cove read your reviews. This place sucks I do not recommend living here find a place where they treat you like a resident and not just a paycheck that they can nickel and dime."

"Worst apartment we have ever lived in. Dont let the looks fool you. SO Overpriced for the area and they charge you for any little thing possible. We always saw roaches outside and even had an insect problem in our unit. The laundry room was insanely hot to the point you would be dripping in sweat, a lot of dryers never dried your clothes fully so you had to spend more. You can always hear your upstairs neighbors walking non stop. People let their cats roam around the complex and even had one attack my dog and the office never responded to my complaint. They will charge you a ridiculous amount upon moving out and will charge you a cleaning fee of $170 which is ridiculous!"

"Really disappointed with the move out experience. After living here for 2 years and being respectful quiet tenets- our move out was less than renter friendly. I called to schedule our move out appointment with Karla in the front office who has always been nothing but helpful during our time at hidden cove. I specifically asked to be present during the move out inspection with maintenance and was told of course they would call me before they got there on our scheduled date. I arrived to the apartment that morning to maintenance already inside the apartment with a painter present. When I walked in baffled and asked why they didn’t Call me, maintenance told me “oh we don’t do that” yet every other time they came for maintenance they ALWAYS called (it was also the same guy so this felt very sketchy). After taking out my last box, the maintenance guy told me that painting as well as the chips in the bathtub were a part of regular wear and tear and were covered. Hence, why a painter was already scheduled and started painting before we even left the apartment from the inspection. 2 days later we received our “move out bill” with not only our entire deposit taken, but an extra fee for “total apartment repaint” - when I called the move out service the woman on the receiving end told me that they charge for a repaint with “even the smallest of nick in the paint” which is 1. Horrible customer service 2. Inaccurate according to the lease agreement that describes this as normal wear and tear. They planned to repaint that apartment REGARDLESS since a painter was scheduled and inside of my apartment before the walk through was completed! I know this isn’t uncommon for apartments to nickel and dime you on move out but I’m seriously disappointed that not one person has called me back or responded to my emails because they know they are in the wrong. 0 stars for customer service on move out"

"I moved in in March, 2023. I am in the Tanglewood community and it is absolutely awesome, the grounds are kept up beautifully., neighbors are quiet, neighborhood is great, and all your shopping needs are only minutes away. I had the pleasure of working with Karla and she went above and beyond to speed up the moving process. If you're looking to move in this would be the place! Update! it's been three months and I'm loving this Community! I haven't had any issues with my neighbors. I like the new assigned parking. The Tanglewood community is absolutely beautiful!"