SpringHill Suites by Marriott San Diego Escondido/Downtown

"The hotel looked good upon first arriving. The front desk staff was kind, and the hotel lobby looked clean. When we got to the room there was hair still on the shower walls, like the last guest shaved and the shower wasn't cleaned. We called the front desk and asked them to clean our shower before we got back in the afternoon, they said no problem. We got back and there was still the hair all over the shower wall. We then told the front desk again and they offered to move us. We accepted, we just wanting to shower after the day. In the new room my 1 year old found an old prescription pill on the floor. I stopped him before he ate it, but I have no idea what it was. It was really gross and made me feel like I couldn't trust the hotel anymore. The rate I booked (suite dreams) included parking and a two pm checkout. When checking my bill I was charged for two days of parking. Told the front desk and they apologized and said they'd remove the charges. Got my second bill and they only removed one day of parking. Then had to call yet again. Too many problems that shouldn't have happened and it's extremely gross and unsafe that my baby found someone's old prescription pill on the floor. Including the picture of the hair in the shower and where my baby found the old pill."

"Spoke with the Manager, Devon, regarding our upcoming stay. He was friendly, and congratulated us on our wedding anniversary. Yvette was also nice. Room was tastefully decorated, and had a good view of the sunset! The only complaint I think anyone would have, is the poor location of the television. This hotel is locked at night, which made us feel safer. The location is on a hill, and there are many places to eat right down from it. Definitely a centralized location for Escondido!"

"We had to stay on a spur of the moment due to water leak in our house. The hotel is clean, room is decent size. It has microwave and small ref. Staff are friendly and they have complimentary breakfast. Nice view of the mountain tops while having breakfast is nice. They have a pool and bar in the lobby. Conveniently located near restaurants and stores. Freeway is nearby too."

"Staff is always nice, had a few issues but they mostly resolved them. Elevator is a nightmare, there is only one working, it’s been this way for a few months. Treadmills need to be serviced in the fitness room, breakfast is good. They don’t do coffee all day. Parking is ample and they have charging stations. Best rooms are the 31/30’s of each floor. They have mobile key, although this hotel will not give it to you unless you show ID. Rooms require a key inside the door to get the AC to work. Fridge and microwave available which is nice."

"Didn’t feel like a 2 star hotel… it was clean, staff was courteous and the rooms were perfect for work and lounge. Bathrooms were spacious and very clean. Breakfast was a bit below standard, but plenty of fresh fruit. I’d stay again if passing by. If you have to walk anywhere that is a local restaurant or coffee shop, not national chain, you might want to consider a different location. The internet was slow for uploading speeds. As a photographer, I needed it to take less time."