Extended Stay America - San Diego - Hotel Circle

"I highly recommend staying here! It’s safe and cozy, the staff is courteous and professional. Alexa working the front desk is especially amazing!! Thank you for making my stay in San Diego comfortable and fun, while I look for a permanent place."

"I checked in, went to our room and it was absolutely untouched by staff. The prior occupants garbage was in the sink, on the counter. Trash cans filled with garbage, used razors in the bathtub, fecal residue stained the toilet bowls, used towels on the floor. I’ve never been so disgusted by a hotel. I couldn’t take it, my wife and I had to leave. The employee in the lobby had mentioned how under staffed they were and that he was the only person working at the time. My problem was NOT going to be resolved in a timely manner, I asked for a refund. My trip was ruined. It was late and I was not going to try to find another hotel. I am very angry but I wouldn’t take it out on the employee of course. This is abysmal management who could not supply adequate staff to support quality and cleanliness to customers. Filth, unhygienic and no care is how I will now associate Extended Stay America. All I have to show for even attempting to do business with Extended Stay America is a ruined vacation."

"The room was clean. Great location, right off the 6 and near the 163. Great kitchenette was able to eat most of my meals in the hotel after grocery shoppibg the first day."

"This hotel would make me never stay at an extended stay America again. The facilities were filthy, the parking lot had bums in it. When we talk about my room, there was an old refrigerator that every hour would turn on like a motor and be so loud. It woke me up all night long. The bed was on stilts, so you have no comfort and squeaked every time I moved, the bathroom towels were disgusting with a smell and were crusty and there was no shampoo or any supplies to cook with. Everything just seemed old with the exception of new cheap, fake wood flooring. When I got there, I went to the front desk and asked if I can get some ice and she said I was out of luck. There was ice trays in the freezer that I would have to wait hours to freeze. When I went to use the ice trays, they were dirty, and had not been cleaned. Here I would love to clean them, but there was no dish soap to clean. In summary, I’ve never been at a worse facility in my life, and cannot believe that cost money to stay in."

"Excellent customer service by Alexa at the front desk. Very knowledgeable and was able to make my stay go smooth. Rooms are not big but having your own kitchen is a big plus! The parking lot is huge and the building looks nice from the outside. Very good location!"