Park Plaza Lodge 6001 West 3rd Street, Los Angeles, CA 90036

"We thoroughly enjoyed our stay. Personally, I find the location to be ideal/fantastic. It's within walking distance of the original farmers market and other popular spots, yet also conveniently located for those who choose to use public transportation. The room size is ample, and the bed is comfortable. Everything is kept clean. The reception is open 24 hours, and all the staff are friendly, helpful, and resourceful. The owner even took the time to chat with us as we were leaving."

"This place show zero empathy and customer service skills. After a death in my immediate family, I reached out with three months, possibly even three months to advise I wouldn't be able to go and request assistance. Lodged a complaint as no communication from them and was advised it was up to the accommodator to provide a refund, surely with three month to go, they could do something. This place refused to actively deal with the issue, couldn't decide who was dealing with the issue as they have 'no manager'. After speaking with no manager, on addition my room was given to another 'person' who was trying to claim my room. Come to find out this 'person' was given my name, address, phone number, which i found out from the hotel directly, if this is an issue for you then stay away, compromising your identity and for what? I guess it's easier to ignore people than deal with issues upfront. Never thought that they'd do this. Anyway if there is any way to avoid this place, save yourself the turmoil especially in these situations. Happy to provide more info to assist where possible. Consider it an awareness post, would hate the next person to go through this."

"Hidden Gem! Had a Great stay at this hotel. The Google listing shows the old rooms unfortunately but the hotel has been entirely remodeled. The rooms are very nice, the showers are beautiful and the beds are very comfortable. The housekeeping is probably the best I have ever experienced including at 5 star chain hotels They clean the rooms thoroughly daily (unlike expensive chain hotels since Covid) and they’re very efficient. I never had to wait to get my room cleaned! The reception staff is very friendly and you feel welcomed every time you walk in or out! Finally, there’s free parking which is absolutely amazing not to mention so rare in LA. The neighborhood is stunning, there are million dollar mansions feet away from the hotel. I have read some ridiculous comments about the alley where you park feeling unsafe. This is ridiculous as the neighborhood is so safe. There’s a coffee Bean right across the street and a 7/11 a minute walk away. All in all this was the best value for my money I had gotten in a very long time. I fully recommend this place even though I wish it would remain such a hidden gem as prices will definitely go up when word spreads!"

"We stayed in a very comfortable, clean, nicely renovated and good sized room. Hotel was in a great and safe spot. Wifi was also very good. All staff we encountered were very friendly and helpful. Would 100% stay here again. Short walk to The Grove and Farmers Market. Had a nice pool area. Outside of hotel does not do the interior justice. Also free parking was a bonus. For the Aussies the reception staff like Tim Tams."