Pacifica Motel 228 West Willow Street, Long Beach, CA 90806

"We stayed in room 25 the bed was so hard I woke up with an achy body. I will never stay here again $145 for a room with stains on the sheets and paper thin blanket. I learned my lesson."

"Assumptious, disrespectful, arrogant and rude. Did not want to serve my friend as he was getting his own room because the cashier had saw me in the car passenger seat pulling into the driveway. The cashier just automatically says to my friend that he cannot have a room because he is bringing a visitor. I had to approach the cashier to inform his assumption was incorrect and made the correction. The cashier, still, has an attitude and just walks away on the phone. That guy needs to be corrected or an investment can always be made to replace those individuals and changes of services will be made."

"Dont get the first room closest to the street..cars woke me up in the middle of the night and the hot water didnt work in the shower."

"I had a booking and I arrived at 6:00pm to check in to find out my reservation had been cancelled. I was not provided any explanation or support or reason why it was canceled. While talking to the hotel staff, I receive an email saying my confirmation was cancelled. The staff were not helpful or pleasant to provide a solution. After I left, I checked and the rooms were still available but at triple my original booking price. The staff were not professional to solve this for me."