CVS 1411 Vermillion Street, Hastings, MN 55033

"I called I was having an emergency & need my inhaler & didn’t have one with me I was in town & not able to make it home to the country to get mine & it was over a month before I was supposed to be able to get the refill on the inhaler … I spoke with the pharmacist & explained my situation … he was nice enough to tell me to come in & get it it would be ready in less than 10 mins & sure enough it was!!"

"Horrible experience, more than once. They are completely closed for lunch mid day when people are out and about running errands. They were closed at 1:45 on Sunday and wren’t open till 10:00am when I came by at 9:30. Today I got a text saying my Rx would be ready by 1:30. Its 3;52 and its not ready yet!!!!! What a frustrating place to try to do business with."

"Third time I’ve called for the pharmacy (during regular business hours), and no answer (each time listened to their hold music for over 30 minutes - once for 48 minutes..!)…. Please hire more people! Finally got through after 20 minutes on the fourth call… The person on the other side of that phone was awesome!"

"Got critical, time sensitive medication that I need to take ASAP, but CVS won’t fill it and asked me to wait for 2 days. My hospital pharmacy offered to fill to med, but when they called CVS, they never picked up the phone, for over an hour. Then I tried to call and I tried calling them myself, no luck for another hour of waiting. This is delayed care that could cause permanent health consequences for me simply because they won’t answer the phone. I’m scared for my life….."

"Their inventory levels are excellent, but they have poor time management on filling certain types of prescription that require the pharmacist. You can call between 6 & 24 hours in advance and your prescription won't be filled until you arrive resulting in a 20 - 30 minute wait. The frequency of this is happening is around 75%. I've gone without a prescription because I did not have that amount of time to spare, which is why I call hours if not a day in advance."