The Chocolate Factory 1402 South Main Street, West Bend, WI 53095

"Love the selection of ice cream! You pay by the ounce for ice cream, so I always get at least 4 different 1/2 scoops of ice cream. When I want more flavors, I have the employee give me baby scoops. Subs arrive warm and made as requested. Employee usually asks if you want what comes on the sub, but if they don't, ask or a lot of times it's too much mayo or oregano. Never too many onions, which I have to always ask for more. There's also croissant sandwiches, hot dogs, salads, soups & chili. Some things ordered have an extra charge. Besides many flavors of ice cream, there's a lot of Sundae & malt & shake choices, besides brownies & chocolate chip cookies.."

"Friendly staff. Enjoyed outdoor seating. Went here with a friend and it was pretty busy with a bit of a wait. Food was pretty good. I had a Buffalo chicken sandwich with a bag of chips and a pop. I asked for nothing on the sandwich but the meat, sauce, and onions but there was also lettuce and tomato added. I just took it off versus asking for a remake. Bathroom could use a cleaning. Overall good service and good food!"

"I have a peanut allergy so I almost never go to places like this. I went here with my family and I forget his name but the gentleman that helped me was very nice. He made sure to be as careful and cautious as possible with my order which I truly appreciate. I would consider driving from Milwaukee back out to this specific location so I can enjoy ice cream again. Thank you!"

"Great subs and I love the ice cream! The restaurant was clean and tables were washed after each use. Staff is always friendly. They have some great art work displayed from the kids at Decorah Elementary school. Stop by and check them out. Great food, ice cream and a friendly staff!"