Lowe's Home Improvement W3255 Van Roy Road, Appleton, WI 54915

"Terrible customer service.....would not take a exchange of a window shade... Bought wrong color Sand vs Textured Sand. They had other returned shades in the inventory but refused to add me. I told them they wanted me to shop at Menards or Home Depot. Of course not but their stubborn unreasonable return policy will make me do just that. Save big money at Menards...."

"Kudos to Penny and the Lowe’s team in Appleton. They went out of their way to help me get my laminate for my counter top. Home Depot lady had no customers and told me to go to the website. Definitely going back to Lowe’s."

"Both their app and mobile website are very good. It’s easy to see if they have what you’re looking for and whether it’s in stock at a specific location. Taking it a step further it will provide you with the exact location in the store. I’ve bought many tools, fasteners, bits, as well as both garden and building supplies. They store generally has a good selection and a solid return policy."

"My wife and I came to this Lowe’s location for some cabinet knobs and bars but each time we looked, they were sold out of the ones we wanted. This time we came because online the knobs were marked as restocked but, when we looked, the bin was still empty. Emerson, the sales floor supervisor, went way out of his way to help us look for the knobs that we needed. He was very personable and we were grateful for his help."

"Had a great experience with Emerson who was super helpful he had just finished working with the customer he was with when I walked into the aisle... he was able to find the hardware that I was looking for... there was absolutely no pressure for buying stuff... he was like talking to a friend not a sales person... he also helped me join the Lowes My Pro..."