Grace Coffee Co. 1216 East Washington Avenue, Madison, WI 53703

"It is a chain coffee shop in Madison. We are actually in another location but the coffee tastes great especially the special Miel latte. I also love the winter themed dog coffee cup. The decor of the shop gives a modern and clean feeling. I would also love to try the bakery next time."

"The food is COLD! On a cold gloomy day, my latte was cold. Bad enough but not bad enough! I ordered a breakfast sandwich. It arrived cold. I asked for it to be heated up but apparently the oven was broken. I can understand but I couldn’t get a refund! I had to purchase another item (my husband was already eating so I felt I couldn’t leave). The barista was kind enough to bring it to our table but didn’t bring the silverware….. What a start to vacation…."

"Went here to find a place to sit down for an interview. Grace has been one of my longtime favorite coffee shops. I had the French Toast with berries - the fruit was fresh and the food was delightfully warm. Definitely a place I recommend!"

"IMMEDIATELY GREETED WARMLY!! Allowed ample time to peruse the menu and even other patrons were friendly and attentive to what others were in need of. For example, a couple in a hurry were allowed to go first and order while those needing more time were given that. The Danish was moi a t, perfectly sweetened, and the coffee was strong, and palette perfect. We ordered the Biscuits and Gravy, and Everything Croissant!!! Both Amaze!"

"This place was ALMOST really great. - Gigantic cinnamon roll was stale but looked great and probably tasted great when fresh 3-5 days ago. - My latte probably tasted great but was luke warm. When I ordered, they assumed I wanted my coffee cold and I corrected that I wanted it Hot. - I will say that my Sausage and Gravy meal was fantastic. Perfectly cooked egg and tasted great. - Sitting out front by the road, there were so many Flies and bees that we ended up taking our food to the car. My daughter is 9 and does not like bees. - I wish they had recycling for all the plastic packaging that everything is in, or that they used compostable containers. I know we are going through a weird transitional period with Covid but your customers know how to recycle, spend the $50 on recycle bins. I've read some good and bad reviews, and honestly, I don't need a response from the restaurant. Hopefully they know I spent the time to share feedback because these are the opportunities to turn a "Meh" experience into a great experience. I don't need to go out to eat, it was a treat to take my daughter to breakfast and we ended up finishing our meal in the car."