The Futon Shop 32 East 4th Avenue, San Mateo, CA 94401
About the Business
The Futon Shop is a well-known furniture and home goods store located at 32 East 4th Avenue in San Mateo, California. This institution offers a wide selection of high-quality futons, mattresses, bedding, and furniture pieces to suit every style and budget. With a focus on sustainability and eco-friendly materials, The Futon Shop is committed to providing customers with durable and comfortable products for their homes. Visit their store today to find the perfect piece for your living space.
Photos
Location & Phone number
32 E 4th Ave, San Mateo, CA 94401, United States
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Reviews
"We just love The Futon Shop...we have purchased several products and have been extremely pleased with the products and service with each item purchased. The quality of the products is wonderful, and the customer service is top-notch! Will certainly purchase from them in the future."
"I need a new bed and after doing detailed online researches, I came to The Futon Shop in San Mateo to look for a bed frame. I purchased one and paid for it with a delivery set up date. I went home, remeasured my space and realized that what I just purchased would be too high for me and would not be a best fit for my room and work space. I came back to the store, and Miguel instantly re credited me the full amount and nicely helped me search his inventory/retail merchants for another bed frame style/size that would fit my needs. He helped me with all correct measurements and adjustments. It was very pleasant and professional to deal with this store. Also this store has a large inventory of futons and bed frames on display for me to look at and to try (I certainly cannot do this on line). I will be back to put in a special order for what will be a perfect fit for me. I am so happy to have found the store. I strongly recommend this store for ALL !!!!! Dana"
"I had been deciding between 3 sites for the Tatami Bed and found the futon shop as the most detailed and easy site with more to offer, but more so the representative Miguel was top notch customer service in assisting me with any details and made himself available to assist me with any questions. My instincts directed me to go with the futon shop and more after speaking with Miguel several times added to my decision. I give Miguel and the shop 5 stars for a great site, pricing, and more so customer service. Definitely will be doing much more shopping here."
"We ordered our mattress and topper online, in September and October 2023, and had them delivered because we live in Oregon. We spent nearly a year saving money for the mattress. Two people recommended it us. This mattress is NOT medium firm. It's very firm. So we got a soft topper, as suggested. In just 30 days, it has completely compressed. We're not over the max weight the listing says will be too heavy. The topper gets rotated weekly, I tried manually fluffing it up, but to no avail. Now we cannot return nor exchange them. I believe we were given the wrong mattress or the mattress is mislabeled. My husband is waking up because of pain and sleeping in my recliner now. I don't know to do now. We cannot afford to purchase a new mattress. UPDATE: I use a shortened version of my name on Google because I like being safe. I have contacted customer service and they, more less, said "sucks to be you" because of their unwillingness to to help after 30 days."
"Miguel did a great job helping me find the right Futon and mattress. I was very impressed by the comprehensiveness of the service as well as speed of delivery. The Okinawa Futon with Latex/Wool mattress is more impressive than I anticipated. Partly because I was trying to find no VOC furniture and this product set hit the sweet spot in both functionality (all the extra storage in the Okinawa Frame and being VOC-free) as well as aesthetics of the Japanese style of furniture. Add some wool and mulberry silk pillows and throws and you have a very nice piece. I will be ordering from Miguel and this company again in the future!"
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