The Home Depot 2001 Chess Drive, San Mateo, CA 94404

"Shout out to Ali at Pro Desk. He helped me with special order delivery. He will call you with status update (very nice) before the delivery. Was very easy to call/reach him with order modification. Solved some complex return process very easy. First time leaving review here. He is exceptional. If you are a homeowner who wants personal help at HD, then Ali is the person to work with. Also, Robert who is very proactive in helping you out with loading/off loading. Thank you all"

"The Home Depot in San Mateo is conveniently situated. I placed a drive-up order and, while searching for designated spots, observed a limited number of drive-up parking spaces. It would be beneficial if they had more available. After notifying the app about my wait, I had to input my parking spot number and car details. Although the app instructed me to wait, it failed to specify the expected wait time for assistance. Regrettably, there was a substantial delay in receiving my order, and I couldn't contact anyone from the car due to insufficient details at the parking spot."

"Home Depot in San Mateo has been my go to home supplies, construction, garden, and paint store for many years. I enjoy shopping for all of my home improvement materials at this store because it feels better organized and respectful to customers. I appreciate the dedicated employees who are always helpful and willing to help whenever I have a question."

"This store feels smaller than the one in San Carlos, but usually suffices when it comes to finding what I need. Although things like concrete retaining wall blocks are less expensive than some other stores, they don't deliver. Ordering things online is another option for those that don't have a large truck to haul things home or to your job site. They use a 3rd party delivery service so don't expect much. My last delivery did have damaged parts within the kit, so buyer beware! As a big box hardware store.... you get what you get. Best to pick up in person so that you can inspect each item personally. Happy building!"

"I love this Home Depot! They have a great nursery where my family and I buy all our plants from. I ordered my beautiful custom blinds from this Home Depot. A month after ordering the blinds, the installers came to my house and were finished in under 10 minutes. The staff are always helpful and respectful. In 15 years I have never had any reason to complain. Customer for life!"