Goodwill Store & Donation Center 28 West 25th Avenue, San Mateo, CA 94403

"I liked this place, I went with my mom and dad, today when they closed we were the last in line and they didn't want to charge us for our things, they just took them from our hands and told us to get out, it's horrible that they discriminate against you in a place where you've been going for years"

"This store has completely gone downhill. It is filled with garbage at a high price. Donations are loaded up on a truck and sold online not in your community."

"6:35 pm - the store is closed. It supposed to work until 7 pm."

"I never write reviews, but I’ve also never been treated so rudely for trying to drop off donations. I didn’t need a receipt; I just wanted to hand someone a plastic bag… And I got screamed at for parking with my hazards on. The staff here seems to take pleasure in biting people’s heads off! Over what? An exchange that would’ve taken under a minute?"

"When a gal goes to a goodwill to find vintage or (gasp) antique treasures she isn’t there for their award winning customer service. She’s there to bob and weave, squat, lean, hawk eye each and every isle ( twice!) to ensure she walks away with at least one epic item she didn’t know she needed. Now, will I tell you exactly what I’ve found several times in this thrift? Nope! But I can whisper to you there is some awesome vintage kitchen on those shelves if you are committed to digging around. The carts here get swarmed when pulled out so don’t even try to win that tussle. To be successful Just be patient, ignore the hot/ humid smell, the lackluster customer service AND GET YOUR TREASURE. It’s a goodwill folks, not a fancy shop. Going in with this mindset will make the experience for you much better. Side note, it also makes the experience for their employees much better."