US Immigration & Customs Enforcement

"I am trying to get a bond back for almost 2 years, which I paid to them in San Francisco, I been in this office twice, they are not really helpful, I don’t know what to do now ?"

"They required vaccination the last time I checked. They are definitely the kind that will take away your liberty if you want a successful immigration. They make it seem like you’re in a third world country. An immigrant will look like they’re not in the United States if they go through this agency."

"Thank you for all the kind people working here. I applied for an emergency travel, and stuff at this location was very empathic and polite, and helped me to get all the papers needed. You need to wait for a long time to get an emergency travel paper(up to 4 -5 hours) , but it’s still the most humane attitude I’ve received for 2,5 years of my visa paperwork. People here really want to help you!"

"Great experience with this field office the officers are so kind, understanding and super professional. You may want to get here a litte early just to make sure you have plenty of time standing in the line in front of the building."

"We showed up at 7:00 for the 7:15 appointment. Waited for 3 hours! We asked few times why there is such a long delay. Clerk kept telling us to sit and wait. Some lady finally showed up, and said that we need to reschedule... Ridiculous!"