CVSC Passport & Visa -- San Francisco

"!! BEWARE: Chinese born US Citizen trying to apply for Chinese Visa !! My experience is with CIBT, which bought out CVSC. If you are a Chinese born US Citizen, they will not prepare your documentation, even if you are requesting the Premium service option. After a 20 email long thread going back and forth, someone at CIBT cancelled my order with just "Unfortunately, we will cancel the order as we do not prepare documents for personal appearance for China". Look elsewhere for help."

"I applied for a Chinese tourist visa. They said it was estimated to take 10 days from when I submitted the application, but this was not accurate. They meant 10 days from when THEY submit the application to the Chinese consulate, which is whenever they can get an appointment with the consulate. This ended up being 15 days after I submitted my documents to them, so a total wait of 25 days for me. This was not communicated to me and I was not able to get a full refund, as I need my passport before that. Also, their hours are not accurate on Google. Their office closes at 1pm every day."

"Thanks for the review here on CVSC. I'm looking for the services to renew my Chinese passport. I have 2 questions. If anyone knows they need an appointment during the pandemic time right now. Do they do Chinese Passport renewal? I called them, but was hold for 15min with no one pickup the phone. Just hope to know what services they have and the appointment is needed as I have to drive 1hour for this. Thanks!"

"Well done CVSC San Francisco!!!! Great customer service. The agents from CVSC were very polite and accommodating. They helped me out when I was in a bind. I was having difficulty processing an order and they responded in the utmost professional way possible. Much appreciated. I look forward to continuing my business with you. By the way, reaching them by email is definitely the quickest way."

"Absolutely amazing customer service, communication, and clarity. I was in an unusual position where I had to send some original government-issued documents along with my passport, and CVSC helped ensure all the documents were returned to me without trouble. Turn-around was fast and efficient, and CVSC kept me updated on my visa application every step of the way, including after they mailed my visa back to me. Could not recommend their service more - trustworthy, with a straightforward and easy to understand website, they certainly went above and beyond what I was expecting, even going in to the consulate to discuss my case. In the end, they secured me a better visa than I applied for! Would recommend CVSC to anybody applying for a Chinese visa."