VisaHQ - Passport and Visa Services - San Francisco

"Horrible service, do yourself a favor and stay away from these people. Because they’re not doing their Jobs. First they wasted one week for telling me what documents are required and they told me that the processing of Visa will take 21 days and now its over 60 days. I already booked multiple flights and scheduled everything and because of these people I’m losing a lot of money, they are even not capable of contacting and speaking to the embassy and get an update, every day I’m calling them and being answer by some unpleasant live agent which don’t understand anything can cannot provide any helpful information. They keep me waiting for over 30 minutes for transferring my call to their boss at the end they come back and says no one is available. Today it happened the same, the call dropped and never reached me back. Also I sent email to their cooperate office and copied the ones who i had their email addresses but they also did not reply to my emails yet. The amount of unprofessionalism is completely unacceptable. Its just a waste of time and creating stress for us."

"The support by phone or chat is incredibly helpful and super responsive! They helped guide me through the process, making it as smooth and stress free as possible. Thank you!"

"It’s a horrible company!! Please be Careful! I have a plied for my visa three months ago and they have no idea when my visa coming out and my flight is in four days! I call them literally four times everyday just to make sure they are doing their job and they are not. There is no contact to the people who handle the application. No idea where my papers and passport is. Called today and they literally do not know where they submitted it. They applied it very late and now I’m losing my tickets and all my money. Do not use this company. Most stressful thing I have every gone through."

"We needed two expedited business visas to China and VisaHQ got them done with time to spare! Received emails every step of the way and were able to communicate with the person dealing with our visa application directly. Very happy & impressed with their service! May 2019."

"The online visa process through VisaHQ was easy to complete and is one of the cheapest I could find, though be aware, you have to fork out for next day postage (it would be nice for VisaHQ to provide an option for regular USPS if you're not in a hurry). I applied for a visa for China. I also applied for one for my daughter. The VisaHQ folks were immediately available for questions as to what additional forms were appropriate for a minor. All in all, I was extremely satisfied I went through their service!"