D-Tools Inc. 1850 Gateway Boulevard, Concord, CA 94520
About the Business
D-Tools Inc. is a leading store located at 1850 Gateway Boulevard in Concord, California, United States. This institution specializes in providing cutting-edge tools and technology solutions for various industries. With a wide range of products and services, D-Tools Inc. is committed to helping businesses streamline their processes and improve efficiency. Visit us today to explore our innovative offerings and see how we can help your business thrive.
Photos
Location & Phone number
1850 Gateway Blvd #1060, Concord, CA 94520, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"The assistance with my D-tools questions are always top-notch! Knowledgeable techs, who always yield positive results."
"Great working with their team always!!"
"D-Tools is the industry standard and best in class solution estimating, designing and engineering custom integration projects. My firm has worked with D-Tools for more than 10 years and recommend them highly."
"I agree with others who think D-Tools is amazing. We are not even using the graphical design and wiring diagram functions yet, and still it is a super-critical system that we would be hard up to do any better way. We've used another, similar system in the past, and D-Tools is definitely the best in this type of software. As far as their support - yes it's true that they don't want you to call right off the bat. They make you go thru their chat and email support first to get a bead on how urgent your problem is. They can resolve A LOT of problems quickly via chat and email. If they do need to talk, they will call in a reasonable amount of time for that particular problem - generally that day. I have come to appreciate that the support is as exactly as good as it needs to be to get the job done. No complaints."
"D-Tools is amazing. People need to understand this program isn't something you can just buy at Walmart and figure it out in a few hours. This program do so much more then just bidding your projects. Scheduling, Designing, Work Orders, and much more. If your seriously considering buying D-Tools you will want to look into their support plans. Each company I've worked for had the support plans and each time I submitted a questions I was called within 1-2 hours. I think the longest I ever waited was 6-8 hours (I told them it was not important). You also do have a number to call if you have questions, they have 3-4 tech support reps. Thomas is by far the best tech support rep. But if you don't have the support plans it may take more than 1 day to get back to your questions. Overall D-Tools is an amazing program once you completely understand it. They do offer training, you can go to them or they will send someone to your office for X amount of days. I would recommend the office visit."
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