Golden State,

1080 Burnett Ave, Concord, CA 94520, United States

"We had a GREAT visit to Golden State Lumber. We were immediately impressed with the HUGE showroom... clean, inviting, and TONS to see and experience. Yvonne came over to welcome us. She was not only incredibly friendly, but also amazingly knowledgeable about all the windows and doors we wanted to review. She also had a few great alternatives and suggestions we hadn't heard of. Compared to a few other places we visited, we didn't feel any sales-pressure or bias towards a product that may not be a good fit. She was very interested in the balance between our budget and our wants/needs and kindly directed us accordingly... while patiently answering our endless questions."

"Outstanding selection and good service. The guy who picked my cedar took his time and brought me some quality pieces. Good for DIY and construction alike."

"As of december 2023 their prices were better than dolan’s lumber. Would recommend Pros: -friendly staff -great delivery drivers -exchanged items that were defective -wood is kept inside which is not affected by the elements Cons: Their delivery fee is 40 bucks for a “roll off”, which in my opinion can damage the wood"

"Our experience with Golden State started out positive, we ordered multiple windows and doors through them based on our contractors referral. When the windows arrived, the nightmare began. We have had numerous manufacturer defects (not their fault), but Golden State's failure in addressing these issues is absolutely unacceptable. We placed our order in June of 2022 and everything was installed by December 2022. It is November 2023 and we are still trying to get Golden State to resolve 3 issues: repairing damage their technicians caused while reglazing a large picture window in June, replacing an incorrect screen size and ordering the correct replacement glass for another large picture window both identified in August. The techs arrived to replace the glass today and Golden State had ordered the wrong part. I constantly have to follow up with them to find out what the plan is for resolution only to have them not reply or only answer 1 question about 1 of the outstanding items. If you end up receiving what you ordered, then you'll probably love working with them. But beware if you have any issues, they will make it impossible to get them resolved."

"First time and I think the showroom was really nice. The receptionist was warm, friendly and showed us what we were looking for. A great experience."