Banfield Pet Hospital 4900 Thoroughbred Lane, Brentwood, TN 37027

"Save yourself the trouble. You're not going to pay any more if you actually take your pet to a private owned, not corporate, that that has actual experience and no turnover. You also shouldn't have to drop your dog off all day for a basic panel. It's always different people when I go and even with their wellness program, you find out that this wormer is not included or that x-ray is not included. And don't forget to read your receipt when you pay because there's a high chance they forgot to do several things. When my dog threw up some large black mystery item while under their care, the vet actually told me she didn't think about putting gloves on so she could look at it, so she just didn't pay it any mind. To the front office lady who brings her little puppy to work, you need a raise or you need to go work somewhere else. You deserve better."

"Been coming to this location for my 13 year old dog’s care for several years. He has multiple heart conditions and takes 5 medications 4 times per day. We started coming here because of Dr. McGuire, who is a wonderful vet and cares deeply for our pup. And she is the only reason we have continued coming here. We have finally decided to find a new vet because of the incredibly rude staff here. It is like an act of Congress trying to get a medication refilled, and every time we call or come by for medications we feel that we are a burden and are bothering them. Caring for a sick, elderly dog is not easy. And these people have not made it any easier. Just go somewhere else for care. As a physician assistant, I understand how challenging working in medicine can be. Kindness goes a long way. But Dr. McGuire is still the very best. Our dog wouldn’t be alive if it wasn’t for her. She knows her stuff and treats our dog like her own."

"Could not have asked for a more compassionate and professional staff. We had a scheduled euthanasia of our 11 year old lab that we had to make suddenly. They fit us in quickly, explained the whole process and made sure all of our wishes were honored. Let us spend time with her before and afterwards, helped us to the car with her, and made sure we had everything we needed. Thank you Banfield for taking exceptional care of us and our Chloe."

"Dr. Herman has been my doggies vet for all the years of their lives and he cares for them like family. The entire staff is kind, efficient and you can tell they love pets. They go out of their way to welcome them and make them feel loved."

"I brought my cat here for the first time yesterday and cannot say enough good things. Late Saturday night I noticed blood in my cats urine and and did what any logical person does…PANIC! I called them immediately when they opened explaining what was going on and they were so friendly and worked me in despite the fact it was last minute on a Sunday. Yes she’s okay, and I probably went overboard on the panic, but they didn’t make me feel ridiculous and I can’t thank them enough for that. My cat is my baby, and I appreciated how they took the time to help. Highly recommend!"