Goosehead Insurance - Grimes Agency (Mike Grimes Insurance LLC)

"Since the Grimes team has taken over our accounts, it has been a very disappointing experience. They are always too busy to answer emails and when you are told that you will have a quote the next day, don’t count on it. Our policy was not renewing due to the fire danger in our area. I had to send multiple emails to get a quote on another policy. When I did receive the quote, the price was completely outrageous. I went to another local agent and got a good policy at a reasonable rate. I have already moved one account to another agency and I am in process of moving the others."

"I personally know Mike Grimes and his sweet Momma, Debbie Grimes. Our agency rents office space within MGI’s building and our experience as a tenant has been nothing short of phenomenal. Mike is incredibly mindful and provides a work space above and beyond typical expectations. Debbie is a warm, loving, and considerate human being to anyone she comes in contact with. She provides an atmosphere of positivity, kindness, and genuine connection. We have found that going into the office feels like going into our second home and that’s because of the climate that Mike and Debbie have created. As insurance agents, they are dedicated to the protection of their clients and they are simply honest, genuine people that desire to wholeheartedly take care of their clients. Whether you are interested in renting office space or becoming one of their clients, Mike and Debbie are absolutely the best of the best!"

"Mike Grimes has set the standard for all other insurance agents. He has redefined the business with outstanding customer service and charm. I feel like I’ve not only found my insurance agent, but also my friend. - William from THOMPSON'S STATION, TN"

"Mike Grimes not only saved me money on my home and auto insurance, he took the time to explain why the coverage I had wasn't as good as what the carriers he partners with provide. He was also very responsive and helpful with all my questions. Will recommend his service."

"Mike took care of me and my insurance needs by keeping it simple— better coverage for less money, or he wouldn’t sell me coverage at all. He didn’t try to push any additional unwanted, add-on policies or services and shopped best matches for what my needs are."