Peninsula Lighthouse
1451 Dowell Springs Boulevard, Knoxville, TN 37909
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About the Business
Peninsula Lighthouse is a leading health institution located at 1451 Dowell Springs Boulevard in Knoxville, Tennessee, United States. As a hospital specializing in mental health and addiction treatment, Peninsula Lighthouse offers comprehensive and compassionate care to individuals seeking help for a variety of mental health issues and substance abuse disorders. Our dedicated team of professionals is committed to providing personalized treatment plans and support to help patients on their journey towards recovery and improved mental well-being. With a focus on evidence-based practices and a holistic approach to wellness, Peninsula Lighthouse is a beacon of hope for those in need of quality mental health and addiction services.
Reviews
"Great experience here they seem to care about mentally ill patience that needs help"
"Every time I call for whatever reason I can guarantee I will be on hold for at least 30 min. Natasha that answered the phone is the rudest person I believe I have ever dealt with. To be treated like this every time is absolutely ridiculous!!"
"They do not listen to patients. The place has a horrible smell. My initial appt was 4 hours long. No therapy. No Dr. Wait list to even have one on one therapy."
"I have too say they saved my life I was given excellent care from the Dr's to the PC'S. Fed great always got my Meds and I. Met Some Wonderful People.My outpatient Therapy is Great Except for Nursing. It's Like pulling teeth to get my Med refills Love My Psychitrist And Still Waiting on my Case Manager.It's been a year and I still don't have one"
"Stayed at Peninsula Hospital July 4, 2013. This hospital, I was told, was running on a skeleton crew because of the holidays. So, I was basically getting babysat instead of getting any professional help; My physician was Dr. McKenzie and saw her a total of 10 min out of the 6 days I was there. One of her sessions, she came into my room at 7ish a.m. and ask me if I was doing ok. I said, fine, and then she left. Finding out later this was my therapy session for the day. A total of 3 seconds that I was billed $72 for. I was not the only patient that was extremely unhappy about the lack of care in the Knoxville Hospital. The nursing staff and helpers where very nice. Several times they asked me what I was doing there. Because my insurance paid for a week, I felt I was kept there for that reason. I was not the only patient extremely upset about not seeing drs. I don't really feel this hospital cared about the patient as much as the loved the money they were receiving from my insurance. Case in point. When I received my bill, I was very upset about the $72 charges they had for my non-existent therapy sessions. After several calls to administration, they told me there was no adjustment they could do. Really?? They received over $5000 from my insurance, and I'm left to pay $358 for therapy services that I never received. Stay away from this facility....."
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