Hampton Inn Sevierville

"The staff at this location were absolutely amazing! Every time we went near the lobby they asked if we needed anything and were so friendly. They even gave my niece her choice of a toy from a basket they have at the front desk. Every employee that we came in contact with was very accommodating. We stayed 4 days without any issues at all. Rooms were nice and clean also."

"We had asked for a handicap ♿️ room but did not get it. Room 301 it was big enough that there was a hot tub in the room. But my wife and I are 70+ years; and I need the hand rails and a step in shower. Also asked for a room close to the elevator. 301 is the last room on the floor. We mentioned these things to those who were at the front desk. The answer was; "I will tell my manager about these issues." Nothing. Best way to describe the room "old"."

"Non-smoking Rooms smell like cigarettes. Was a full body workout to simply turn on the shower. Everything seemed pretty dirty and needs updating. Hardly acknowledged by staff. Not rude, but not overly welcoming like we usually experience from other HI. We love Hampton inn, but this wasn't it."

"The staff was very nice. The breakfast was great. However this is not what I expect from a Hampton inn. It is very dated. The bed was not comfortable. It was dark and did not look clean even though it was clean. The toilet ran all night. I have not ever left a bad review of a Hampton but keep driving to the next Hampton. It needs a lot of upgrades. Very disappointed"

"Rooms are very nice, very clean, very updated. Nice soap shampoo and lotion provided. Big TV, comfy beds and white bedding. Microwave, fridge, etc. Big mirrors. Water is hot. Friendly staff. One to everything. Flexible as we booked last minute."