Valvoline Instant Oil Change

"Do not go to this branch. They are not trust worthy and refuse to take responsibilities for their actions. Specifically, I went for basic oil change and they failed to properly re-install the front skid plate. While I was driving on the highway latter, I heard strong banging sound that forced me to pull over narrow highway shoulder to check. I found that the skid plate was hanging down. All the way back, the skid plate kept hitting the road and it got some damage. When I went back to the same Valvoline location, they took the car to check and came back to say there was nothing wrong. So apparently they were lying about it, they fixed it and denied there was something wrong. Then I asked them to uninstall because I lost trust in them. When I got the skid plate, there were clear signs of damage caused by improper installation and scraping over the road. Such loose skid plate could have caused a major accident on the highway if it completely fell off. They refused to offer any compensation for the damaged plate and kept arguing that there was nothing wrong with it."

"Some idiots are working there. They forgot lift under my car and broke my under cover. They dont care whats happened. I will never come to here again and i dont offer to anyone!"

"They are unprofessional. even they didn't know how to screw German auto make splash guard. Splash guard was came off at 50mph on highway15 right after oil change and I found engine oil leaking from oil filter and oil level was low. I ended up buying Uber to pick up my child. worst experience ever!"

"Had my oil changed yesterday. Today the panel of the undercarriage of my car came off on the free way. Apparently they didn't fasten it back securely. Need you guys to have more attention to detail for the safety of your customers."

"Everything took like 9 minutes. Professional and curious staff. Didn't use slag and called me sir till my name was pulled up on the record. Topped off my washer fluid for free. Reset my oil life on the dashboard and a printed reminder sticker."