Valvoline Instant Oil Change

"Hands-down the best experience that I have had with an oil change place. They are extremely polite, thorough, are very clear with what they are offering you, and the DO NOT try to upsell you. I've never written a review for a chain like this, but it was great and I will be coming back in a few thousand miles. They will go by the manufacturer's recommendations for replacing parts and fluids. They'll tell you that, but they won't pressure you. A quick google search for your make and model will indicate other opinions on how regularly you need to do this stuff, so do that before you pull in, and you'll have a better idea of what you should and shouldn't pay for. Took me 30 minutes total, which included waiting ~15 minutes in line for them to finish with the car ahead of me. It was ~$200 between oil, oil filter, air filter x2, tire rotation, and labor. I declined all of the fluid replacements they offered. Do I know how to do all of these things for a lot less money? Yes. How long would it have taken? A lot more than 30 minutes, between heading to autozone, replacing the parts, jacking up the car and swapping all the tires by hand, and then having to dispose of the used oil."

"The service the team provided was excellent. I highly recommend giving them a try. I will definitely be returning."

"After the oil change was done, they had me drive off with the oil pan not screwed back on securely that the front part of the oil pan fell and started grinding and getting scratched up in mid traffic to where I couldn't just stop driving and scared my kids. They fixed thier mistake, but didn't offer a discount, replace the oil pan or a not charge for the oil change. At the end of the day, I ended up paying full price and ended up with an oil pan that has damage to it."

"Got my oil changed. They checked tire pressure and did not screw on my valve caps correctly… got home. Had TWO FLATS on my rear tires within 20 minutes. Car was sitting on the tire rims for awhile before I was able to Jack it and pump my tires up. Checked other valve caps and they were almost at the point where they would’ve deflated too. Really upset and disappointed that I had to spend an hour inflating my tires when it’s supposed to be a quick and easy oil change. Thanks Valvoline!"

"I wish I could remember the name of the wonderful woman who helped me with my oil change. She was so kind, friendly, and totally transparent about costs and what my car needed (and didn’t need!). She respected my decisions with question, didn’t judge me for my severely overdue oil change, and made appropriate recommendations with a smile! Thank you so much, I’ll definitely be back!"