Chris Amato's Body Werks

"I dropped off my car at this shop for a minor scrape on my rear passenger's side bumper. I didn't get an update from them as to how long they'll have my car until 6days after. And the worst part, I was informed that the bumper needed to be replaced, ordered and installed. I was told they'll send my insurance their new estimate. This was after a week of my car being in their shop. Later on, I was informed that the car might be in the shop for 3wks. After a week later, another update was car will be unavailable until 1st of Feb. This place has bad customer service. They said, they only give updates twice a week, which are Thursdays and Fridays only. If you leave them a message in the beginning of the week, nobody will return your call until the end of the week. When I pick up the car, a month later. Their reason of the delay was the paint (getting the color to match), which prior to pickup, they were blaming Lucid for the delay of the bumper. I hope Lucid finds a much better body shop for their cars."

"Only 49 Porsche 997.2 GTS like mine entered the continent that year (2011). Taking mine anywhere for any work is a big deal, especially as I only have 30k miles. A fluke water valve cover came up under mine. The repair required basically removing the entire interior of the car for access, so this was a very big job. The work performed was flawless. Extraordinary care was taken. In any city there are a select few companies that perform work to the same high standard. When you find them you almost want to keep them a secret. Chris Amato is part of that select group here in San Diego area. He and his team deserve all the kudos and business they can handle. Their quality standard for work and customer service will never slip. Unequivocally recommended."

"They kept my car for 4 months cashed my insurance check on a new invoice and made me pick up car like this not fixed with a big clean up mess"

"I recently had the pleasure of experiencing the exceptional service provided by Chris Amato's Body Werks, and I must say, I am absolutely thrilled with the outcome. From start to finish, my experience with their team was nothing short of outstanding, and I couldn't be happier with the results. First and foremost, let's talk about the reason I initially reached out to Chris Amato's Body Werks: my beloved BMW M2 had suffered some unfortunate damage in a recent accident. As any proud BMW owner knows, these cars are more than just vehicles; they're a passion, an extension of oneself. So, you can imagine the anxiety and concern I felt when I had to entrust my precious M2 to a repair shop. However, from the moment I contacted Chris Amato's Body Werks, my fears began to dissipate. The professionalism and courtesy displayed by their team were nothing short of remarkable. They were attentive to my needs, answered all my questions, and provided me with a detailed assessment of the required repairs and an estimated timeline. What truly sets this establishment apart is their commitment to excellence. They promised to restore my BMW M2 to its former glory, and they exceeded my expectations. The quality of their workmanship is absolutely top-notch. When I picked up my car, it looked and felt as if it had just rolled off the showroom floor. Every dent, scratch, and blemish had vanished, and I was left with a car that looked as good as new. The attention to detail displayed by Chris Amato's Body Werks is truly remarkable. Not only did they repair the visible damage flawlessly, but they also took the time to ensure that every aspect of my vehicle was in perfect working condition. They even washed and detailed my car, leaving it immaculately clean both inside and out. The team at Chris Amato's Body Werks deserves special recognition. They are a group of dedicated professionals who are clearly passionate about what they do. Their expertise, craftsmanship, and commitment to customer satisfaction are second to none. I felt like my car was in the hands of true enthusiasts who treated it with the care and respect it deserved. Moreover, the turnaround time for the repairs was impressively quick, and the final bill was fair and transparent, without any hidden fees or surprises. The honesty and integrity demonstrated by this shop are truly commendable. In conclusion, I cannot speak highly enough of Chris Amato's Body Werks. They transformed my damaged BMW M2 into a pristine masterpiece, and the entire experience was a testament to their dedication and expertise. If you're in need of automotive repairs or restoration, look no further. Chris Amato's Body Werks is the place to go, and I wholeheartedly give them a well-deserved five-star rating. Thank you, Chris Amato's Body Werks, for your exceptional service and for giving me back my cherished BMW M2 in perfect condition!"

"Avoid these clowns if you can. Had to use them because I was reared ended and this trash shop was the closest one to me. First they tell you that they run off of appointments only so I couldn't drop off the car anytime that I wanted to. I had to schedule an appointment first. Of course they keep my car in the shop for two months. On the same day that it's ready, they tell me that I have to pick it up or be charged $120 per day for a storage fee. Of course they suddenly no longer require appointments. They make up the rules as they go. They also told said that they would be communicating with the insurance company "every step of the way" then told me to inform the insurance company of an update. Well, I work 80 hours a week so I don't have time to just pick up my car on the day that it is ready. I offered to schedule for something early the following week as it was ready on a Friday afternoon. Of course they wouldn't budge. I knew from their trash ratings that they would pull something like this. Avoid them like the plague. Surprises me that these company will try to nickel and dime you over trivial matters over customer satisfaction. Will be reporting them to the attorney general for unethical business practice."