West Oceanside Automotive & Transmission

"Truly awful service. Was told they couldn’t hear the problem in our tranny after test driving it around all over town, made us come to the shop to show them the issue. Charged us $150 for diagnostics. But when asked what they did to diagnose they refused to tell us. Took it to another tranny shop and had the MAJOR problems totally repaired in 4 days."

"I received an estimate for $5500 from another auto repair shop in Vista. West Automotive saved me more than $4000 by correctly testing, identifying the problem, and repairing my car. I appreciate the customer service, honesty and quality work provided by West Automotive. Visit them first - for all your repair needs."

"It was rough - had to replace my transmission and then my alternator - but the whole team was really nice to deal with and I feel like they did a good job despite me not wanting to spend so much on my car this week! I liked that they asked me to come back for follow up checks to make sure everything is working properly."

"I had an incredible experience at Oceanside Automotive and Transmission. They fixed my transmission for 2k-3k less than the other shop I visited for a diagnosis/fix. They also found a leak elsewhere in my car that potentially led to the check engine light coming on. The other shop did not even find the leak! I will only take my vehicle here for all transmission issues (and non-transmission issues) from now on. Thanks for your swift help!"

"First let me say I came to West Oside Automotive as a walk in around 9am, on a day where they seemed very busy. I was greeted by the very friendly staff and they agreed they could get me in for an oil change, coolant flush, and spark plug change. The tech estimated the job would take 2-3 hours pretty normal. 6 hours later I called in asking the status and was told the tech was on lunch and would get a call back when he was back. Another 30 minutes later the tech estimated it would take another hour and half. I probably would have done this service myself if I knew it was gonna take all day. I understand it can be tricky working in an extra vehicle into the rotation but over promising and under delivering was the issue here. To be fair the work seemed to be done with care, and they have a lot of master techs here that I imagine can fix any vehicle problem you have. It’s just that for the price I paid (higher than a lot of other shops locally) I expected more from this team for a few simple jobs. I would be happy to upgrade this review if I have another experience in the future, but I won’t be rushing to come back."