Cerritos INFINITI Service Center

"Yesterday I went in to pick up my vehicle and they changed the oil but look at how messy the oil change was. I told them to bring me the mechanic but they kept trying to get me out of there. I will be making a complaint. This is very unprofessional. My car is full of oil spill as seen on the pictures attached."

"I've been coming here for years and had great service However, my most recent service (oil change/tire rotation) was awful. Waited forever to be signed in, while a bunch of employees avoided eye contact with me... doesn't help that my sevice rep has changed about 4x in just the last two years. Never coming back."

"I have received excellent customer care exceeding expectations by my service personnel Rosel. Keep up the great service!"

"These guys are not cheap but they do a good job they check your car over very well they wash the car and I know the job's going to be done right I've had Infiniti service done on my other Infiniti at non-Infinity dealers and sometimes it didn't go well"

"The representative are good, they made an easy transition into getting the maintenance. However, the team in the back, who knows what goes on... They have me waiting more than hour after I paid and car was ready to pick. Their excuse- another car is parked in front of mine and they misplaced those car keys Horrible experience! Bad organization and horrible team communication."