Grocery Outlet

"Super friendly staff, exceptionally clean today. Great selection and prices."

"This place has some good deals, I haven't been disappointed in most visits. Just another place to complete !"

"I gave the Grocery Outlet on Firestone Blvd in Downey a 2-star rating, and unfortunately, my experience was quite unsatisfactory for several reasons: Cleanliness (1 star): The overall cleanliness of the store was subpar. I observed trash on the floors, and the shelves appeared dusty. This lack of cleanliness detracted from the overall shopping experience. Customer Service (1 star): I found the customer service to be lacking. The staff seemed unfamiliar with the products they stocked, and this lack of knowledge made it difficult to get assistance or recommendations. Adequate training for the staff in product knowledge could significantly enhance the customer experience. Product Quality and Selection (1 star): I noticed expired products on the shelves, which is concerning for both health and satisfaction reasons. Additionally, the store seemed to have a limited selection, particularly lacking in everyday items that one would typically expect to find in a grocery store. Management Availability (1 star): On the occasion when I needed assistance or wanted to address a concern, there was no management available. This lack of managerial presence can be frustrating, as customers often seek resolution or clarification on various matters. Wait Times (1 star): The store suffered from long wait times at the checkout due to having only one cashier available. This led to a less-than-ideal and time-consuming experience for customers. Prices (2 stars): While the prices were deemed acceptable, they were contingent on being comfortable with unfamiliar or odd name brands. This could be a factor for customers who prefer well-known or trusted brands. In conclusion, my overall experience at this Grocery Outlet was disheartening, and I don't foresee myself returning. I hope that by addressing these issues, the store can enhance its offerings and create a more positive shopping environment for future customers"

"The place is extremely limited on their selections with a few obscure things like windshield wiper blades and seasonal decor. That was not really a complaint for me. My mother needed to use the restroom and was told there are no public restrooms. That's a shame. With the amount of elderly I seen walking in and out of the place in a matter of 10 minutes, not having a public restroom in a "grocery" store is just a shame."

"I always have a good experience... I drive a bit of a distance. For certain items ... and I love that the shelves are always stocked and all item's are always facing towards the aisles... and the worker's are easy going and the other customers seem to be influenced by the store .. .to say hello & smile ... great store"