BOSS Store

"Very unpleasant staff, especially the male consultant. They were rude and behaved absolutely disrespectfully. Never set foot in this Boss store again"

"HORRIBLE QUALITY - worst store at the mall. The store manager(Tunde) and his staff are the worst ever, we purchased polo shirts from them and the quality was the worst, even worse than clothes from Walmart it self. The items they sold us were damaged and when we came back to resolve this issue, they wouldn’t even help us and they wouldn’t do anything about it. Any store on this planet in the United States would at least listen to the customers concerns and at least provide store credits or a refund by this store. Manager is just very unprofessional very rude and very bad customer service."

"I bought a shirt in this store, I didn't like it and I returned the product in perfect condition and long before the deadline allowed, but my refund never happened, I've been to the store 3 times and they never solve my problem, which is very simple, it never happened this in no other store, very annoying this situation."

"We went in for a quick return, and out of 3 working staff, only one was allowed to “process the return”. That guy asked us to wait for 10 mins and we could see him just walking here and there not really doing anything. He made us wait for a long time. Did not like the customer service, especially for such a big brand."

"Always considered an upscale brand, with a luxurious touch. However this experience was not the same as before. Unorganized store, store smelled bad, unlike any other Boss store I have been to. Staff were friendly, however the service wasn’t even close to Boss standards. Purchased a complete tuxedo set, they didn’t offer the deal they had going on, charged me full price, charged me for tailoring shirts, and even charged for coat cover!! And other little things like not giving me a new shirt out of packaging, instead the one they had on the rack tested by other people, as well as not putting the receipt in Boss envelop. Canceled my order the day after and purchased the same order at SF store, 20% less price, and got the exceptional Boss customer service. Was not a good experience, I am gld I had other options"