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Ann Taylor
2855 Stevens Creek Boulevard, Santa Clara, California, United States
About the Ann Taylor
Ann Taylor is a well-known clothing, jewelry, and shoe store located at 2855 Stevens Creek Boulevard in Santa Clara, California. With a wide selection of stylish and sophisticated pieces, Ann Taylor offers a variety of options for every fashion-forward individual. Take advantage of their current promotions, including 30% off your full-price purchase and an extra 60% off sale styles. Plus, enjoy free shipping on orders of $150 or more. If you have an Ann Taylor credit card, be sure to shop on the first Tuesday of every month to receive additional discounts on your purchase. Visit Ann Taylor in-store or online at anntaylor.com to elevate your wardrobe with chic and timeless pieces.
Photos of Ann Taylor
2855 Stevens Creek Blvd, Santa Clara, CA 95050, United States
Opening hours of Ann Taylor
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Ann Taylor
"Cheerful and progessional emlyoyees. Pleasant and very efficient experience."
"I shopped at this branch last Friday. The staff over there are very rude and unprofessional. I understand that no food & no drink inside the store so that I’ve been holding my drink on my hand and never have a sip of my beverage throughout my entire shopping inside. An Asian staff talked to me rudely, “ It’s not allowed to drink. You should know about this…” I replied, “I know. I didn’t.” She didn’t even look at me and keep repeating what she said for a while. She complained about what the customer did wrong instead of directing me what to do. Later, I was trying the clothes inside the fitting room. I heard the same voice asked, “Is everything alright.” Many people in the fitting rooms. I am not sure who she talked to so I didn’t respond. She got mad and knocked on my door. I replied, “I am doing well.” After a few minutes. The same voices, “ Once you done, please put all the clothes outside and hang them over there.” I still don’t know who she talked to. So I didn’t answer. She knocked on my door rudely and repeat what she said. I truly believe this staff has mental illness. She accused and harassed me. I feel really uncomfortable about this. Last, I waited for about 10 minutes for checking out. There was only 1 customer before me. I waited for her to finish what she was doing in front of her. I asked her to order petite size for me. She basically lied to me. “No more this product. We don’t carry this in black or other colors. It’s very popular and sold out.” I just noticed that there are lots of options online after purchasing it. Terrible customer service!!! I definitely wouldn’t go back to shop in this location."
"We were at the store today with my wife and she was purchasing a whole bunch of dresses. We stood for 20 min for check out. We had some replacement for online order (size exchange) and then a whole bunch of new orders. The staff was rude and extremely unprofessional. The store manager Jocelyn even commented on how many dresses my wife tried and the fact that we were holding up their lines. While the truth was that their system would not allow us to exchange and their front associate were slow in getting our orders executed. I have never ever felt so publicly humiliated for something I did not even do. I think this store and its employees need more courtesy training. Great assortment but very poor customer service."
"Very pretty dresses in store, so colorful! Every time I can’t find the size for the dress I like, they ask you to check online. Beautiful options though for those who can get their size."
"I have tried to purchase and try things on in this store, but can never get an associate to help or provide good service. This is becoming a trend with stores in the mall. Online shopping is booming and in store is failing. The employees are just uninterested in providing customer care. This week, I patiently stood in line to pay for my items, and the associate was on the phone the whole time, while her coworker was busy at her register. She kept complaining about the choice of music, at her place of employment. She did this over and over again, while rolling her eyes. I mean, why would I shop at a place like that? Not interested. I'm surprised that AT its linked to Ann Taylor Loft, because their store is upbeat and friendly. I'm not buying from this retailer. Plenty of other places can get my money."
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