GUESS Factory

"This store has one of the worse customer service I have ever witnessed. Everyone there acts they are millionaires hahaha hahaha bunch of bottom feeders making 11 an hour."

"Immediately upon walking in the store today I overheard the supervisor or manager not sure what they were belittling a male coworker in front of customers very loudly and I found it very unprofessional this type of behavior should not be allowed in the work environment.The manager looked like a caucasian lady with brown and blonde hair I assume it was the manager because she proceeded to give the other employees orders. The last thing I want to hear as a customer is the manager or supervisor yelling or talking in such a manner to the staff when it should be a calm peaceful environment when customers walk in."

"I Must Compliment GUESS FOR A GREAT IMPROVEMENT. I went to this Outlet about 6 months ago and got into an incident with the Manager. I was upset because I was waiting in line for 10min and it did not move. The young ladies that were working there were doing there best but they had issues with one of the Registers and it wasn't working Right. I ask one of the young ladies if I could speak to a manager, one of the workers there spoke up and ask if she could help me and I simply asked if they could open another register because one of them was not working and there was a third register that was not being used. There were plenty of customers waiting, and she told me if I didn't like it I could leave her store. I then asked if she was the manager and if I could have her name. She told me she was one of the managers and refused to give me her name. I left inferiated and as soon as I got Home I Called the GUESS FACTORY CUSTOMERS SERVICE AND REPORTTED THE UNEXCUSABLE ACTIONS OF THEIR EMPLOYEES. I JUST WENT THERE YESTERDAY AND THAT HORRIBLE MANAGER WAS GONE AND A NICE RED HAIRED LADY HAD TAKING HER PLACE. GREAT IMPROVEMENT. ONLY THING I THINK THEY NEED TO IMPROVE ON NOW IS THERE HAD ALMOST NO MENS SHOES. I LOVE GUESS JEANS AND WANT TO COMPLETE MY OUTFIT. SO IF YOU CAN MAKE MORE MENS SHOES AVAILABLE FOR GUESS JEANS."

"The ladies working there were super helpful and smiled a lot. They asked me to come back and shop anytime. Probably because they liked my accent, lol. Fun times and we found exactly what we were looking for."

"Steve was great he was helpful and had positive energy!"