New Level Motor Sports 12155 Flint Place, Poway, CA 92064

"You can't get better customer service. Delivered on time and competitive pricing online."

"Got my product in a timely manner and exactly what I ordered. I won't lie I was a little skeptical to buy from a company I didn't know at first. However they have my business from now on!"

"If I could give 12 stars I would. I was in a DIRE situation where I needed a 2 5/16" Clam Shell Cap for 2" Tow Ball by Weigh Safe to pull a trailer last weekend. In my order, I purchased the overnight shipping option and left a comment to call me should it not arrive by Saturday. Sure enough, Jim, the owner, and I got on the phone and brainstormed for 20-30mins as it would not arrive on time. Jim, then, went out of his way, waaaayyyy past what his responsibility was. He put me on hold and found a local hitch shop near me that I did not know existed and had this product on hold for me by the time he came back to my line and also let me know he already refunded my order. I have never had this level of customer service EVER. To go completely out of his way when it would not benefit him or his business is astonishingly admirable. Thank you, Jim. Even though I was brought to your site by chance, I look forward to returning to your site in the future."

"Crazy story. I ordered a hard to find item. They let me know immediately that it may take months for them to take stock so we agreed to just wait. I thought that would be it and I’d never hear from them again. A few months later I received a call from Jim saying the auto bronco steps were in and asked if I wanted to go ahead and complete the purchase. I agreed and we proceeded with the transaction. A week passed and…nothing. I called Jim and he said there was a shipping issue and the product is considered “lost.” To make things worse they were out of stock and the charge already hit my card. Jim went out of his way to find a new set and had them shipped just days after he learned of the problem. I will have them installed on the 27th of April and I will try to upload pictures. I highly recommend."

"I was in need of a catalytic converter for my daily driver. Everywhere I tried to order a direct fit replacement was discontinued or several months back ordered, and I needed to get my car back on the road ASAP. New Level got me a replacement in just over a week, and at 2/3 the price of everywhere else that was backordered! Customer service is very easy to get ahold of, and very helpful. I look forward to dealing with New Level again in the future. Thank you!"