Firestone Complete Auto Care 12619 Poway Road, Poway, CA 92064

"I really appreciate it all the assistance that I received from Michael and Andre regarding my right rear tire. They didn’t try to upsell me and they tried, and succeeded, in finding the most economical way to fix my tire. I really deeply appreciate all their efforts! many thanks to Michael for teaching me how to remove a valve stem core! Thank you for all the great work!"

"Firestone at Poway location is the best Firestone Auto Care I have my best experience in my last 20+ years with Firestone. They are always very friendly, honest, supportive and do whatever they can to help the customers. I have been most impressive by Poway Firestone managers like Michael Flemming and Will who really do their best to try to support us any time when we need them. I would like to take this opportunity to Thank You Will, Michael and your staffs for your great help and support these years."

"Michael really took care of me.. I was running late and he made accommodations. Was friendly and efficient during drop off and had the car ready and complete as promised on time."

"Firestone is one of the few honest and dependable automotive companies left in our area. I never feel like I am being overcharged or told I need something replaced that will last for several more months. There customer service is top-notch and they always keep me updated on the progress of my vehicle. One important thing…If you decide to get roadside hazard insurance for your tires be aware that there is a charge each time you need a tire replacement. This is different from Costco’s roadside hazard program where tires are replaced free of charge."

"Dont really lile appointments, but they did have my car done within 2 hours or so from dropping it off. I actually bought my tires on eBay to save a few hundred bucks. There is no warranty thought the shop that installs, even if you have them install on a prepaid service through CarAdvise. Any warranty questions must go through who you purchased. All in all, they were very insightful and welcoming."