Geek Squad 25422 El Paseo, Mission Viejo, CA 92691

"One of the worst geek squad employees I have ever dealt with Michael Cairns what do you get when you cross a wannabe geek with a young rude punk ? He really needs to go get another job No respect? no brain? Really ?"

"Rudy R is so helpful!!! He deserves a raise. He really went above and beyond to make sure my husband and I had a fridge with a working ice maker. He explained everything to me and clearly genuinely wanted to help us. He treated it like it was his own home. The job was done perfectly. We really appreciated having Rudy assigned to us!"

"They were very helpful and informative. I will continue to go to them. Went to Kevin's Computers previously and was charged a large sum. The problem persisted the following week, so when I went back to tell them, they were going to charge a lot more. That's when I decided to try Geek Squad. They were professional and didn't take advantage of the customer."

"Horrible customer service from the manger of geek squad today at 3:30pm short skinny man with a pony tail long hair. He was completely rude and no help! I had an appointment stood in line For 20 mins. To Be told another 45 mins for nothing. And this isn’t after the fact I came in at 12 to Be told he needed a manger to do anything. Waste of had and my to time ! I will Be reaching out to corporate he was beyond rude and not helpful. He gave me attitude not a good Face to represent geek squad. IM a paying customer. $50 for 2 years . This is what I get! Don’t buy geek squad protection. Get square trade. Way better."

"Excellent service. We used Geek Squad to install our new Bosch dishwasher and initially had a problem with water coming out of the air gap. This was not caused by Geek Squad, instead it was the more powerful drain pump in the dishwasher. Rather than return the dishwasher, they came back out and spent 3 hours reworking the drain configuration (at no charge) to resolve the problem."