AutoZone Auto Parts 4945 Woodruff Avenue, Lakewood, CA 90713

"Had parts in stock and held them for me after doing a stock check. Busy store but, got me out quick."

"Joey was really friendly & helpful. He check on snow chains for us, and we'll be able to pick them up at another location. We're looking fir to our snow weekend. Thanks, so much Joey!"

"I want to thank the staff for helping me switch out my new battery, I’m from out of town so I didn’t have anyone that could do it for me. So big thank you!!!"

"Very poor customer service from the store manager Gabby Mendez. And this is not the first bad interaction I had with her but it definitely will be the last. To start I have been shopping at this location for the past 15 years. Today, I came in to purchase a radiator cap and while I was there, I asked the store manager Gabby about refunding a transmission gasket I purchased last weekend. After I installed it and torqued it to spec, the transmission was leaking like crazy, and upon removal I found the rubber to be very brittle and breaking in multiple spots. I expressed this to her today and she said that the only reason it would break if it were to get over torqued. I let her know that I torqued it to spec with a digital torque wrench and I know that was not the issue. She responded by asking one of her employees what would cause that and he also said overtorquing. She said there is no way that she would refund the gasket, even though I had not even brought it into the store for them to examine, they didn’t even see a photo of the gasket, I was going to bring it in later today. As I said before, this is not the first incident with her, she thinks that she’s above the customers and has very poor customer service. Not to mention you have to explain parts like your talking to someone new in the job for her to understand what is needed. On a positive note, I was able to go to the traffic circle location in Long Beach and they were very speedy and quick to service me and I let them know that from here on out they would be my go to AutoZone because of Woodruff location has severely dropped in customer service over the past three years and from my experience it was specifically with my interactions with Gabby Mendez."

"There good for most of my car needs sometimes prices are a little higher than others but better quality parts and they seem to have car and truck knowledge than others new Gas Filler Neck works perfect lol"