Pizza Factory 25908 Newport Road, Menifee, CA 92584

"Pizza is actually better than expected. Our go to was NY Upper crust but since they are no more needed to find a new spot for pizza. Pizza factory is a solid replacement."

"This place is AMAZING but there’s one particular employee that needs to be recognized she’s always there and I’m assuming she has to be the manager or a lead but I can be wrong regardless she’s amazing always smiling and the sweetest soul god bless her I wish I got her name my apologies however I’m a regular and always treated the best! Highly recommend this pizza!"

"This place is hard to see, but it is open and the pizza is yummy! There's video games and eight screens to watch the games!"

"I really wish I could have at least 1 good experience visiting this pizza place. It's really convenient for me and my family but it's never been pleasant. This time has really been the final straw. Here are the pictures of their prize selection for a Tuesday night. After spending over 20 dollars for 2 young kids all they could muster up is just over 100 tickets each. Since all the smaller prizes were mostly gone the only options were a bracelet or Tootsie rolls. When we asked if we could at least pick the next prize up since that's all they had and they originally refused. It took getting a manager involved to finally let us pick prizes that were in the 200 ticket range that only cost them pennies in the grand scheme of things. It was just something we should not have had to fight for since they ran out of 8 of the 10 lower prizes to choose from. We were told by the manager that they are only restocked on Wednesdays so Tuesday is not a good day to come. They don't tell you that before you start playing their expensive games and mostly eat your tokens. Definitely will not be back and I do not encourage anyone to go until they put customer experience first which is unlikely to happen."

"Ordered Pizza on line today Sat 11/4/23. Wen to pick up my order the place was dirty. There was trash all over the floor and someone had split some pizza on the floor. I spoke to a young man who claimed he was the manager complained about the place being with trash on the floor, where food is serve the place should be clean. He said it was very busy. What king of excuse is that? So what it was busy, you need to keep the place clean. Told him I would not ever order food from them again. They was two girls behind the counter who were working taking pictures of themselves. Told the girls to clean up the place and pick up the trash on the floor. Looked inside the restaurant they was trash all over the floor just like in the lobby. Horrible place."