Service Street Auto Repair

"We have used this mechanic more than once now and have received excellent service each time! Jay, Jerry, and Hunter took the time to explain the issue to us and made sure to not charge us for anything unnecessary. Would recommend!"

"Service being the first word representing this company is very appropriate. If there is anything that I received, it was that from start to finish. Professionalism is the second quality I will taut. I was shown the problem, given the reasons for their assessment and options were given otherwise if I chose. Other aspects of concern were brought up and evaluated on their own merits and nothing was up sold outside of the discussion. Courtesy would be the next quality I will extoll as throughout the process I was kept directly up to date on where things were, and any concerns I had brought up were double checked or re-evaluated with any new information that came up. I never felt like I was not aware of what was happening with my vehicle. I have found my auto repair shop in the Knoxville area."

"Service was excellent. Jerry helped me & was a straight shooter. Alignment & tire rotation in about an hour."

"I do not recommend service street for anyone. I Went there for a basic oil change. The mechanic put oil in the radiator and did let me know. After driving it roughly a week the hose busted off. The Reservoir filled up with oil. They claimed they would fix it by flushing it. Granted I was not there during all of this. I was simply trusting they would "make it right". After discovering what the mechanic had done,I asked them to put the original hose clamps back on. Which i was told they would.After the flush They claimed my car was ready for pickup. While I was driving it lots of lights came on,smoke was boiling from the hood. Pulled over ,popped the hood... the hose wasn't even connected to the radiator and no original hose clamps were on it just the screw clamps,which i clearly said i didn't want on there. They towed it for free to yet again, "make it right".. got the call.. "ready for pickup,once again ". Only to discover still the screw clamps still on and now It was drove out with zero coolant and a broken radiator cap which the cap was covered in oil,even after the flush.. I hope my experience saves you the trouble. Because it has been a huge obstacle that I'm still trying to get over. I'm left to merely hope the engine is not trash now. My vehicle is 2014 so its nearly new. It was in good shape beforehand just needed brakes and an oil change.."

"Friendly and helpful staff. I get my regular oil change here and they give helpful recommendations but don't pressure me to do more to my car than what I really need. I had asked for a tire rotation during this last oil change, but they actually recommended that I leave the tires right where they were because of the amount of tread left on each set."