Fred's Alignment Services

"This is by far the most dishonest, disrespectful, and unethical repair shop that I know of. Tony is a liar and the owner Bob is an unhonest business man that doesn’t care about their clients. I initially brought my Jeep up there because it was in a minor front end collision and I needed some frame pulling to get everything back aligned. When I showed up Tony gave me a price range to get it pulled out. He said it would be anywhere from 800-1200$ I told him I can’t do anymore than 900 and he assured me he could keep it around that price range. So I allowed them to do the service not knowing the tragedy that was about to unfold when I go and pick it up. He told me 3 days from that following Monday it would be done. So I called on the 4th day (Thursday) and they acted like it had been done and they just hadn’t called. I come the following Monday to pick it up and nothing I asked was done and I realized how unethical the business was so I just wanted my Jeep back. Well I went inside to pay for nothing. They tried to gouge me with a bill that’s over 1300$. I told them I’m not paying that the work has not been completed and that Tony assured me it would be under 900. I raised hell enough for them to drop the price to 1000 even. But what is frustrating to me is they didn’t pull anything. I have picture and video documentation showing what it looked like when I dropped it off and when I picked it up. It was exactly the same. Now I have the same problem and I’m 1000$ poorer. Im looking into legal action against “Fred’s alignment”. I hope this review will let people know how unethical and dishonest this business is. Stay away!"

"Friendly nice people honest and treat you like you a family member I felt real comfortable with them"

"Just like a poster said below, I took my car in bc it was vibrating when I braked so I assumed I needed rotors and brake pads. I was told my control arms and steering assembly needed replaced for $2008. I decided to just drive until she fell apart. When the grinding started, I knew it was, in fact, brake related and took it to another place that said my steering issues were fine and charged MUCH less for brake repairs. Fred’s, you have got to do better or you’re going to lose trust then business. I’m very disappointed and won’t come back."

"I decided to go take my car here because of the great reviews they had that told how trustworthy they were. I’m a college student who doesn’t have a lot of cash, so I thought I could trust their service. When I came to Fred’s for a tire alignment, they told me that I needed to have both front lower controller arms and one front strut replaced. They quoted me a little over $1000. I had my stepdad and a local mechanic in my hometown look at my tires. Both said that everything looked brand new. After that, my stepdad took it to a different mechanic in Jackson, TN and asked him to look it over and align the front tires. He said that everything looked great and my tires weren’t that badly misaligned. All this to say, I wouldn’t recommend Fred’s! I believe they tried to pull a fast one on me. The office was very nicely decorated with memorabilia from the Andy Griffiths Show. That’s the best I can say."

"They could have told me my car had a serious problem, I wouldn't have known the difference, but the terrible miss was because I didn't replace the gas cap when the lock on it broke and I took it off. They took care of it and serviced the car. What an honest business! Great price too. I'll feel confident bringing my older vehicle here for services and whenever I have a problem."