Walgreens

"I have used this pharmacy since I moved to Halls, loyally. My mother is staying with me due to recent health issues and surgeries, temporarily. Dr. Vi told me that he would not have to fill a prescription of her due to her primary care doctor being out of town. He was rude both to my mother and me, essentially tell us to take a hike. All he had to do was to speak to my mother and arrest his concerns but he choose not to. I’m transferring all my prescriptions."

"Bought a couple cards and my husband also bought a few things. Went to get checked out and the woman was nothing but very rude but was as sweet as pie to the young lady who had a 2 year old girl with her. But when she got to my husband and I she was a total biotch. Needless to say we will NEVER go back into that store to buy anything ever again!!! Not only that but something rang up wrong both tags had the same barcode on them and one was $3.49 and the other was $4.99. She was so rude about that too we said forget it!!! Will never be back!!!!! But I will say Vicki in the pharmacy was wonderful and I will continue to fill my prescriptions there but not shop in store."

"Madison, I assume a new and very ignorant pharmacist on a power trip, denied my husband his sensors that he needed before the weekend. My husband had a prescription over the summer for Libre 2. They never work, constantly messing up. Other pharmacists started giving him the Libre 1 because it worked better for him by request. The other pharmacists stated that it really wasn't a big deal to have a prescription for that exact sensor, and his doctor didnt even bother with writing out a new prescription since he should be able to request the sensor that worked. She didn't even bother faxing the doctor for an updated or new prescription. Madison was incredibly rude and told him she refused to fill the Libre 1 because that isn't what the doctor wrote out for, and that it wasn't "compatible". I have been a pharmacy tech for walgreens and the "compatible" excuse makes no sense. It operates using his cell phone. For months at least 9 other pharmacists have given my FRAGILE diabetic husband the Libre 1 without issue. After he spoke to her and told her that he has been getting the Libre 1 for months, she put in a "note" in the computer telling other pharmacists not to fill it and baring it from being filled anywhere else. When we tried to go to another Walgreens location so that he could check his sugar.. we were told that they cannot over ride it. They tried over riding it but was unsuccessful. The pharmacist at that location did not understand why she did it. My husband was given the Libre 2 on accident last week and it hasn't worked all week. I am contacting corporate on this location. His dr on call and other pharmacists did not understand the issue. This seemed personal even though my husband was polite and respectful. The way she and the tech spoke to him made him feel as they were discriminate against him personally. I invite Walgreens to pull the cameras and watch for themselves. I called her and she had no good excuse to her rude behavior or the sensor issue. She just didn't want to do it. The doctor will attest to there not being an issue. Madison the "Pharmacist" owes my husband an apology. I have screenshots and pictures of what the Libre 2's do and that they dont work, he cannot monitor his sugar with them. If something happens to him because he did not have what he needed, it will be her fault. If this is such a big deal then many many pharmacists have been breaking and violating policies for his sensors for months. Had I known there would be an issue suddenly, I would have called his dr to remedy the "problem".. but it has NEVER been a problem for anyone else but her."

"Got a few passport photos for a trip and it seemed to be in imposition to the young male shift leader to do the photos . Didn’t show us the photos before printing and was a smart butt when my wife asked to Have her photo redone . Not the level of customer service we have come to expect from our home town wal-greens . The cashier was very nice ."