Walgreens

"Need women at drive thru they are alot faster at getting you out of the line"

"Worst Walgreens ever!! Every time I call, I’m left on hold for almost an hour. You can hear them pick up and put my call back on hold over and over again. They have filled my medication wrong more than once."

"I came to this location to drop off a FedEx envelope and no one was working in the photo area . I waited 10 minutes before walking to the front to ask if anyone was working. The female talking to the cashier said " I'm coming " I continued to wait 5 more minutes before she walked back to me. I waited almost 20 minutes for her to tell me the scanner doesn't work . This was on Friday during my lunch break , thank you for wasting my time and providing another reason to never come back .Lazy and unprofessional, this location needs to closed permanently !"

"I use Walgreens because they sale good products but I often have problems at the pharmacy. I had to be out of my medicine because the pharmacy tech said , " it was too early" and I told her it was not. She did not try to run my meds through my insurance to see she just be went by her own judgement, when I returned the next day because I desperately needed my meds and knowing I was out I told her again that my meds were past due she added another day to when I could pick them up all without trying to run them through my insurance. She never took my word or even considered that I was right, I believe because one was a controlled substance that I was trying to get that earlier than I was supposed to. I returned yet for the third day to tell her to call my doctor because I had told my doctor what was going on and my doctor agreed that Walgreens often does this to her patients. I told the same tech on the third day what my doctor had said and she finally listened to me and run my meds through my insurance and they went through when she ran it. I told her my meds are 28 days script not 30 and she assumed that because all my other meds were 30 day scripts but she never listened to me and made me feel like I was a drug addict or something. She made me suffer and go without my medicine 3 days which made me very sick. I am currently looking for another pharmacy that close to my home because of this experience. I told the other pharmacy staff that it took me three trips to get my medicine that was due 4:days ago and that the tech never would try to run my insurance or even take my word that she may be wrong and none of them said a damn word."

"Dropped off a prescription at 4:30pm and was informed that it should be ready by 6:30pm. I signed up for alerts for my phone about the prescription status. I've been here a few times and usually that number is off by about an hour, so I came in at 8:00pm to give a little buffer room. I was concerned that I hadn't received a text informing me my prescription was ready. There was a 15 min wait from the line, and when I got up there I was informed there was a problem with my insurance. I handed my insurance card over and it got resolved, but the prescription wouldn't be ready until right about closing time. I opted to come back tomorrow because every seat was filled and there were more people in line, but it still sucks that I have no medicine to take tonight. I don't blame the workers and techs for the issue. They were clearly understaffed and had too much to do. This whole issue should have been avoided by having proper staffing and procedures. Had someone called me within that 4 hours to let me know my insurance was not working, I would have resolved the issue much earlier and have my medicine tonight. Not having medicine tonight isn't going to kill me, but I imagine if someone else were in my shoes that did require life changing prescriptions, things could be a lot different. This Walgreens and the one north on the same road are the only ones I've had this problem with. Hopefully things will change in the future."