Nisolo
1803 9th Avenue North, Nashville, TN 37208
Hours open
Monday:
10:00 AM - 5:30 PM
Tuesday:
10:00 AM - 5:30 PM
Wednesday:
10:00 AM - 5:30 PM
Thursday:
10:00 AM - 5:30 PM
Friday:
10:00 AM - 5:30 PM
Saturday:
11:00 AM - 5:00 PM
Sunday:
1:00 PM - 5:00 PM
Photos
Location & Phone number
1803 9th Ave N, Nashville, TN 37208, United States
About the Business
Nisolo is a stylish and sustainable shoe store located at 1803 9th Avenue North in Nashville, Tennessee. Offering a wide range of high-quality leather shoes, boots, and accessories, Nisolo is committed to ethical and transparent production practices. With a focus on craftsmanship and timeless design, Nisolo provides customers with fashionable footwear that is both comfortable and durable. Visit our store to shop for classic and contemporary styles that are sure to elevate your wardrobe.
Reviews
"John was extremely helpful and patient, helped fulfill and pick out multiple shoes while assisting other customers in between. The other lady in the store was also very helpful (didn’t get her name)."
"Nisolo shipped me the wrong model and then proceeded to sell out my size in this boot. I thought inventory software prevented that kind of thing from happening and that this was just a mix-up, but the best customer service could offer me was a refund or the waitlist. It kind of reminds me of when airlines overbook a plane on purpose? I wanted these boots before winter truly arrived in my new (cold!) city, so I'm super disappointed to be left without a good solution and to have missed the Black Friday sales from competitor brands. I really, really wanted to be able to rec this brand. However, the company doesn't seem to be taking accountability for overselling their product. I'd expect to be able to be offered a replacement by a set date at the original price I paid, but they wouldn't even guarantee that."
"Amazing quality shoe. Too bad about the customer service 1 month to reply and logistics. Shoe didn’t fit. Charged for shipping. Service fees. And because I returned it during a sale they deducted my original cost from my refund. But no option for exchange. Completely ripped off. Never again."
"Updating this review... I returned the shoes for a refund. My wife had a credit from another return so I tried again with a different pair of boots and they were much nicer.... Original review - They never replied to the numerous customer support emails I sent about my order shipping in a timely manner and when the shoes did finally arrive, one of them was very scratched."
"Had a great customer service experience from Rachel, via Instagram! She quickly found a solution to my issues and made sure to follow-up. That in addition to their sustainable and stylish shoes makes them a great brand to buy from."
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