Dollar General 5845 Washington Pike, Knoxville, TN 37918

"A worker was standing at the register and wouldn’t check me out, she pointed and told me it was self checkout only. Even though she was clearly behind her register. And then I had to wait on her to come to the self checkout because I was buying medicine that needed a code typed in and a birthdate, so she should have just rang me up to begin with. It was infuriating and reminded me why I had told myself not to go back to this location. Absolutely 0 customer service. Never again."

"This place used to be a really nice dollar general. The people were very nice, personable folk. Now, it is strictly self-checkout and they are currently unable to take cash as payment. When I came in, there was only one of the two self-checkout registers working and the older gentleman who was trying to check out was having a really rough time with the machine, so there was a line backing up. Eventually, a worker came to the front and tried to fix the other machine and said that someone scanned something to keep the alarm from beeping and just walked out with it. I truly hope that this isn't a trial run of strictly self-checkout Dollar Generals. I don't see how they aren't losing money. Two people turned around and left the line while I was there. So sad, it was a good store!"

"Always clean and clutter free prices are 98%time are on the package. Sales agent's aren't too friendly but nice when spoken to."

"Very good service and clean store. Good experience. Seemed to be a lively atmosphere and was well laid out. The flow of item location really made it a quick and easy experience. I was in and out and got what I needed in what felt like was a quick and fast experience. This location seems to be managed well. Love this location"

"Updated: From 5 Star to 3. This was a great store when it first opened. Had a great manager. Now, shelves are empty. Stock carts are ALL OVER the store blocking shelves and isles. Ice cream freezers have been out and empty for 2 months. It is still a clean store. Original review: I ove going in this store! It's always clean and I always spend too much money!! :)"