Versona

"This boutique is one of my favorite places to shop, and their quality of clothing is high. However, their customer service leaves something to be desired. I was recently disappointed by the manager and her lack of customer service, and etiquette. She was not only rude to me, but my son and daughter. Even when we went back on a different date to exchange for a different size she was once again incredibly short and rude. I know Versona can do better finding managers with class, customer service, and etiquette. All basic skills in any management position especially in retail."

"Love this store but every time I go in and the manger is there she is rude and acts like customers are a bother! Some people just don’t have people skills and she definitely shouldn’t be a manger! And last time I was there the manager was talking nasty about another employee for ALL to hear! Do better"

"Versona itself is a nice store that my wife really likes. This location however we aren't as fond of. Our last visit was fine and the workers were friendly but on a visit last year the outfit my wife wanted, the size she needed was on a mannequin and they were unwilling to let her try it while we were there. Since we don't live in Knoxville it wasn't feasible for us to come back another day. It was one day short of a year before we visited this store again."

"I am giving this review three stars because the clothing is very trendy and affordable! They also have a great sale selection to look through on most days! However, I would give zero stars on customer service. I am a shopper! I am at the mall all the time, and when Versona opened I was very excited to have a new store. I have been in on three or four separate occasions at different times during the week. Each time I am completely ignored no one has ever said hello, or welcomed me into the store not once. When I’ve been noticed, browsing the sale section, which is very close to the cash registers still not a word spoken. I never really write reviews but it’s so noticeable that I had to get on . I’m walking into Victoria’s Secret right now at the mall and I’ve had 10 people speak to me… These ladies need to work on their customer service."