GameStop

"This new team is great under the new manager !! This will be the only one I shop at"

"Went to pick up a game that had been shipped from another store. It arrived on a Wednesday. I called the store, no answer until late that afternoon, and they said they didi not have and I should check tomorrow despite the shipping store saying it had been logged as delivered. Came back Thursday at 11, and the store was closed. So I called from 12-2 with no answer. Visited the store at 3pm. Found no customers and one employee alone with stacks of boxes extending beyond the counter. When I asked about my game he said he hadn’t got through the deliveries from yesterday and gestured to the boxes and said I should try later. I asked if they were heaving trouble with the phone. He says: Oh Man! I forgot to turn it on! And then goes over at 3pm to turn on the phone. I come back Friday at 12, since they don’t open at 11 and find the store closed with a sign that their inventory system is down. I take a picture of the sign because at this point I plan to file a complaint. The manager sees me taking a photo and hastily runs out and asks if I need anything. I ask about my game. He says he has it! Great! Can I have it? It’s paid for and I have the receipt. No. He can’t log it with the “system” being down. I ask if can just enter that later since he has the game in hand, it’s paid for, and it’s been days now to try and collect it. He sticks to his guns and says no, I should just come back whenever his system is up, probably in the afternoon. I ask again, since I know it will be at least another day since I can return. I get a speech on how hard he works as a manager working over 40 hours at two different stores. I left and called corporate to complain and spoke to someone who I doubt is from my country of origin. She was nice. Took down my information, said someone would be in touch. Haven’t heard from anyone. I finally got my game another day later. Horrendous red flags of a store in decline. I am done. If they can’t be trusted to put games in a game case and / or even keep their phone on, or fix problems they create there is no need to do business here."

"Fantastic. Friendly people, great staff. Fair prices. And it's a fun location where you can play games before purchase."

"Loved it! I was selling my Xbox for a PS5 in the future. Down to business but with a super friendly attitude. Everyone was nice, prices are fair and it's an upbeat environment!"

"Great place to buy new and use games. Plus sell your new and used games. They sell game stations and latest products for anime,hits series, shows, movies, etc. Clean, easy to locate, plenty of parking. Owners/employees are knowledgeable about new,lastest and old products. Very helpful and friendly. Reasonable prices, clean and wheelchair accessible."