O'Charley's Restaurant & Bar

"This place has gone extremely downhill in the past couple of months or years. We had a party of six; none of our food was hot, after we waited over an hour for it. When our waitress put our food down, we were clearly and vocally dissatisfied with the looks of our food. Obviously, the portion sizes have gone down in the past few years, but none of our food looked appetizing at all; things that were supposed to be cooked well were soggy and colorless on the plate. Our waitress said absolutely nothing, even as we remarked that it all looked very distasteful. The service was OK at best, our waitress was very disinterested in us the entire time. She forgot our drinks, bread baskets, and condiments multiple times. In the end, we wound up paying over $100 for cold food that nobody really enjoyed. Even as we left, there was still a wait; we tried to tell them not to waste their time. 0/10."

"Good food. Mostly good service. Love the curbside pickup. It's so convenient. Hoping the couple of issues I've had were just honest mistakes... Love love love the potato soup. It's been a favorite for years. I always order it when I go - and I love being able to pick it up in a lunch choose-two deal! If only I'd actually gotten it last time I ordered... I don't even know what I ended up with, except that it was spicy (I can't handle spicy) and there was zero potato and a ton of cheese. Not a huge deal. My mother ate some of it and liked it ok, but she's more a fan of the potato too. My only other complaint is the "loaded" Mac 'n cheese. It's not what I would call loaded. They toss some green onions on it and charge you $2 extra. Green onions are NOT what I want in a "loaded" Mac 'n cheese. Before you call me an idiot, know that I was using the app and did not see an actual picture of the dish until I looked it up later online. Again, no big deal. My bad. I'll know not to order it again. I'll stick with the regular Mac 'n cheese. It is so perfectly cheesy and soft and just YUM! The club sandwich is also an excellent choice. Excellent blend of meats and cheese and a perfectly light option for lunch on the run."

"Excellent service and delicious food! Loved the hamburger and chicken tender special! Got to enjoy a family birthday today and the waitress was very helpful and friendly taking care of us. Definitely will return!"

"The food was just ok (average). But it was modestly priced so I guess that is what's to be expected. The atmosphere was fairly ordinary nothing special. With that said the service was excellent and the food came out pretty quickly. All in all if you want a quick cheap all American place to eat. Then you'll be satisfied for sure."

"A great sit down restaurant with a simple menu of salads, chicken tenders, burgers, etc. We were seated right away and greeted within a few minutes. Our waitress was very attentive and friendly. She refilled our drinks and delivered our food within a reasonable amount of time. The restaurant was clean and the menu items were fairly priced. We will definitely be back for another visit!"