Bella Boutique

"10/10! My daughter, her friend, and I were on a quest to find a winter semi-formal and a prom dress. We were amazed at the amount of dresses to choose from! We never felt overwhelmed or uncomfortable. Dresses were organized by length then by size, which made it easy to narrow down selections. The staff was very friendly and professional. They let my daughter try on what she wanted and never pushed us to make a decision but was there to offer a helping hand when needed. The store and dressing rooms were clean and just the right size. If you are in the market for a dress for a special occasion, I HIGHLY recommend Bella Boutique!"

"The young ladies that helped me on Saturday were so sweet, helpful, encouraging, & wonderful. Their selection of dresses was quite impressive & one of a kind. Such an asset in Knoxville if you’re looking for a formal dress!"

"Back story, about 2 years ago i found Bella’s Boutique on instagram and saw there dresses and just HAD to look at them and try them on for that upcoming homecoming, so i did, me and my mom walked in and picked out some pretty dresses, for size reference im a 00-000 depending on the place that i go to’s fabric, i tried up to 5 or 6 dresses on and all but one didn’t fit, the 00 fit more like a 2 which i didn’t complain about bc everywhere is going to be different. There was a sweet girl that helped me look up and down for a dress that fit and made me feel pretty in the one that did. The costumer service was great and even though i didn’t end up buying the dress i still loved the store and the dress that they did have. Now, being 2 years later, i’m looking for a dress last Friday to wear on my upcoming homecoming. Mind you i’m still 00-000, i have gained a tad bit of weight so i figured i’d go back since i had such a good experience last time. Me and my dad walk into bellas boutique and right away a girl asked me what i was looking for and pointed me to homecoming dresses, got me a fitting room started as i was picking dresses out, as im done picking dresses out and heading to the dressing rooms, i try 2 dresses on and both still didn’t fit like i was wanting, but as i was coming out and showing my dad saying they just don’t fit, all 4 girls that were standing in the fitting room area stood on there phones and didn’t one ask if they could get me a different dress in a different size or tell me that either of the dresses looked good, absolutely no interaction, made me feel super uncomfortable and i felt as if they were judging me the whole time. As me and my dad were walking out he stated that he wanted to leave and didn’t want to look at any other dress in the store and never wanted to come back, even he felt uncomfortable. Bellas boutique has some of the best dresses but needs to train their employees on costumer service, if that could be worked on this place would be even better."

"I loved all of my dresses I got through high school at Bella, they’re the best!"

"For the reputation that this store has, I was caught off guard by the customer service (or lack thereof). I came in looking for prom and cocktail dresses. When I walked in, one of the girls came to the front and asked what I was looking for. I showed her a picture of the dress and she helped me find a similar one in my size. I picked out a few other dresses by myself with hardly any interaction from the two employees. I went back to try on my dresses and the two employees sat on their phones outside of the changing room area. On of them sat on the floor. I felt so unwanted there that I did not even feel comfortable coming out of the dressing room to show my mom the dresses I was trying on. They were inattentive and we felt as if we were bothering them when we wanted to ask about a different size or color. Not to mention, we were the ONLY customers in the whole store. I was the only person trying on dresses and my mom stood outside of the changing room. I found a dress that I absolutely loved (picture is attached) but decided against getting it because of the horrible customer service. They lost out on a $659 sale. Do yourself a favor and go two stores down to Diana Warner for incredible customer service and a beautiful, timeless, extremely versatile collection of dresses."