CVS 5902 Farm to Market 1463, Katy, TX 77494

"Lets just say that if my life depends on receiving any medication or help i will take my chances an drive further. Absolutely unacceptable customer service on pharmacy side. I really tried several times to use them as they are very close to my house. Customer service 101 course is a must."

"The pharmacy is fine. So they get 1 star. But the store is awful! I did self check out and was waiting forever for an employee to help me check out age restricted meds. A lady walking around on her phone pretending to be shopping turns out to be an employee! She saw me already and just ignored me several passes until I called for someone else in the stock room and he said, "she works here!""

"I love this pharmacy. It’s near and I always can get the necessary things there. It’s easy to get my prescriptions and they remind me about the refills."

"This cvs is doing some shady stuff. I have medicaid for my insurance and everytime i pickup a prescription they try to get $30 out of me. I tell them, i have medicaid im not paying that. They close the window and come back with the same medicine and say “ okay your total is $0” oh really? That was easy. Now it seems they found a new loop. And they are getting the medications from manufacturers that aren't covered by insurance. Still trying to charge the same $30. They are predatory and also annoying. Several times the woman pharmacist denied my prescription bc “ it was too dangerous with my other prescription” i didn’t know pharmacist upgraded to doctors???? You would think the doctor knew what they were doing writing the prescription."

"I'm not trying to play the racist card it's something for the life of me I don't understand with a group of people in my race, it's give me great pause..I believe in treating everyone equally personally...I had many of the worst experiences with staff members . I don't understand why they feel so comfortable being rude towards me over the phone very unprofessional. The machine said you have a prescription ready and they say you don't very confusing ..I'm suppose to give them a pass we both of the same race (NO) I'm sure they don't show the same kinds of energy toward others racists.. I'd had so many problems with CVS over the years I changed pharmacy's then turned back around and went back, but to just regret it again never again. I have enough to worry about with my own health.."