Walgreens,

1180 South Roselle Road, Schaumburg, IL 60193

"Pharmacy was very helpful in helping me with a prescription. Thank you to the pharmacist on staff as well and Yvette for their help they are an asset to your company."

"The help at the Pharmacy counter deserve 0 stars. Never have I been treated so rudely."

"DO NOT CHOOSE THIS PHARMACY! A doctor calling in your prescription isn't enough, you ALSO have to contact them several times about updates on your prescriptions- I believe they don't even put it in the system as when I used this pharmacy, I never got the text alerts I usually get when using Walgreens. The specific prescription I was getting had to be given to me within a window of time or I would not be able to pick it up unless I do re-testing and more doctors appts to get re-prescribed, costing me money and time. They did not call me ONCE during this window of time and I had to call them 3 times to confirm that I would be getting it and they kept reassuring me with no follow up. The last day of the window of time- I CALL AGAIN, for them to tell me they can't fill it due to inaccurate information that in the 10 day prescription window they did not reach out to me to verify. Unprofessional, lazy, and rude! I used them for 3 more fills after that and it continuously happened- I just caught on that they never updated my profile and I needed to manually contact THEM to ensure they had the correct info EVERY MONTH. Are we living in 1980? Do you people even have notes about your patients? Once I even told the pharmacist to please be mindful of tight prescription windows especially associated with this drug due to the fact that it takes a lot to be re-prescribed and she GIGGLED at me over the phone, gesturing that I was being "dramatic." Embarrassing for you establishment overall, you people are medical professionals have some care and dignity? Quality of work is some of the worst I've seen."

"Do not bother with this store, especially the pharmacy. I called today (06/27/2023) and the technician working at 4:55pm was so rude. Couldn’t let me finish a sentence without interrupting and literally hung up on me. I always dread having to deal with them.. that’s our healthcare system at work I guess"

"If you’re going to place a same day photo order, make sure there’s someone at the store that knows how to do it. Placed an order for Mother’s Day. Went into the store 3 hours later right before they closed only for them to tell me they didn’t know how to process my order. Zero customer service was provided and the girl at the photo counter acted as if she could care less."