Jane Cleaners

"I don't ever leave reviews, but this business has been very unprofessional and won't take accountability for ruining our TWO BRAND NEW comforters that we specifically asked to get dry cleaned. Instead they laundered it, causing the the inside cotton to be uneven and the fabric to be wrinkled/ruined. We brought it back and mentioned it and the they had the nerve to blame us for bringing them used/old comforters. Not only was the owner dismissive, but didn't take ownership of the damage she and her workers made while in their care. The owner then went to say that she wasn't there when her workers laundered it because they were scared to dry clean it.. SO WHY TAKE IT AND DO SOMETHING ELSE? Why not call and inform us so we can take it else where? I do not recommend this "business" to anyone. Very sad that we've been supporting them for 10+ years for them to do this. Make sure you check for any stains or damages to your items before taking them home! They do it to everyone!"

"DO NOT bring your clothes here! They will ruin your clothes. Instead of making it right, the owner is rude and blamed it on me. With the amount of negative reviews I see now, this isn’t the first time and will not be the last. As consumers, we need to put a stop to this business. It is not right. There is consumer protection acts in place for businesses such as this one."

"I've taken many of my African attire clothing to this place and never encountered the problem I did today. The only reason I'm leaving this review is because I'm utterly disgusted in how they handled ruining one of my dresses. I bought a regular black and white dress to get dry cleaned at their establishment, when I picked up the dress, it is gray and black. I was told they are not responsible for how frabic bleeds into other fabrics. Someone tell me what is the point of taking clothing to a dry cleaners if they do not have the proper process in place to stop frabic from bleeding into other materials? If it is something that could not be done, I could've thrown my dress in the washer and probably recieved a better result than what I picked up. On top of my dress being a different color it also had stains on it. What I was told was it smells good and the outside looks fine so that is all that mattered. Like what? I didn't bring you a stinky dress. I brought you a dress that at the most had a lipstick stain on the inside and smelled like perfume. You gave me back a dress with other stains and im supposed to be happy because you made it smell clean? I requested a refund for my dress and the owner tried to short change me. Instead of offering to reimburse me for my ruined dress, all she kept saying is it looked fine to her. If I were you, I would no longer bring clothes to this establishment as they do not care about customer satisfaction."

"I could definitely validate every negative comment on here. The lady that is at this which I think it’s the owner (small old Asian lady) damages 2 very expensive shirts, She gave me 1 pair of pants that didn’t belonged to me which hopefully the owner of this pants is reading this the pants were 35-40 size range brown with white stripes and lost my pair of pants also. All she had to say is “I’m sorry this things happen” which I get it accidents happen. But her ego and inability of taking care of the costumer at least by giving the costumer the respect of admitting that they damaged cloths by accident and offering a sincere apology should be getting people’s trust nor business. Save yourself the head ache and low quality and avoid this place."

"I’m very disappointed and heartbroken. I’ve been having my clothes cleaned and alter here since they have opened. And have sent everyone of my friends and family here. (I Loved My Cleaners). 3 weeks ago I bought 2 pair of black jeans to be dry cleaned. Someone there Washed them instead of dry cleaning them and they turn white! I spoke to the owner and advised her of the issue while I was picking up some other items and she told me to bring them back. So, today while picking up more items I decided to bring them back. So she (owner) looked at the black jeans and told me that she didn’t see anything wrong with them. I told her you and I know that someone improperly washed my jeans. Unfortunately this was my last day! Ashes to Ashes and dust to dust. See you in small claims court."