Service Squad
7321 Ashcroft Drive, Houston, TX 77081
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Location & Phone number
7321 Ashcroft Dr, Houston, TX 77081, United States
About the Business

Service Squad is a trusted institution located at 7321 Ashcroft Drive in Houston, Texas, United States. As a general contractor and plumber, we are committed to providing efficient and reliable services to our clients. With a team of licensed professionals, we are prepared to handle any maintenance tasks or urgent service needs. With over a decade of experience in the industry, we have successfully managed a wide range of projects, from minor repairs to extensive renovations.
Our services include plumbing, air conditioning, water damage restoration, fire and smoke damage restoration, mold remediation, content pack-out, and more. We take pride in offering premier air conditioning and plumbing repair services in Houston. Our team is fully licensed, insured, and bonded, and our trucks are equipped to handle jobs of any size. We strive to exceed our clients' expectations on every project.
We are currently offering special deals on tankless and traditional water heater installations, as well as a Spring Savings AC Tune-Up special in Houston. By taking advantage of these offers, you can save on A/C, plumbing, and electrical services, potentially saving hundreds or even thousands on your yearly electricity bill. Trust Service Squad for all your home service needs.
Reviews
"What can I say…I live in North Texas and called Service Squad Missouri City area to help my parents (who live in Missouri City ) with a major leak they had. I called after 5. The gentleman that picked up the after hours phone found a serviceman and sent him on his way within 45minutes! Mr Charles Miller was punctual, professional and helped my parents out…all within 1hour. He even helped with drying the carpets, going over the fees thoroughly, etc. If you want professional, timely, dependable service, then call this group of service men. Thank you so much."
"Charles showed up and looked at my problem. He was very professional and knowledgeable. He replaced the cracked piping, cleaned the drain from kitchen sink to the main and tested for blockage. Just a wonderful guys working for a great company"
"If I could give this company 0 stars I would. I had the absolute worst customer service experience with them. My original appointment was for Thursday from 3-5. I took the afternoon off to be home for that, only to be informed late that afternoon that they needed to reschedule because their technician was behind schedule. My next appointment was for Friday between 4-6, and I received a phone call at 3:30 to inform me that they needed to reschedule because, AGAIN, their tech was running behind. I explained that I am without A/C and needed someone to come today. I was assured that someone would come. At 5:42 pm I received a text saying my appointment had been rescheduled for Monday. I called back and explained that I was willing to wait, but that I needed someone today. Furthermore, that I'm not available Monday, nor am I able to take work off again. (I'm a teacher, and we have a sub shortage) I was given the runaround and told to find someone else because they would not come to my house. This was by far the worst experience I have ever had with any company. I do not understand how anyone could find it appropriate to reschedule multiple times and then say guess you better find someone else- at 6 pm on a Friday."
"Do not use this company! The employee who came out was real nice. However, he damaged the drain pipe that he was unclogging. Told me we had 2 clogs in the drain and one was a little more difficult to get but he got it. Couple weeks later we have water coming out of our kitchen cabinets. Had to call our home warranty again thinking we had a leak. A different Plumbing company comes doesn’t know exactly what pipe it is because he can’t cut the whole wall out to find it. Called a leak detection company and they think they know what pipe it is but they to are wrong. We reached out to our insurance due to the damage and having to tear out wall to find where water is coming from. Restoration company comes out and opens the wall and we find this drain pipe the same one they unclogged has a hole in it. Clearly, something went through the pipe. I reached out to the owner to notify them what took place instead of owner Shodey talking to me he has his operator talk for him. Says he’s not there. I sent an email about the situation and attached pictures. No response. I call back 2 more times and the last phone call the owner again has operator speak for him and tells me that any damage done to my property by one of their employees they are not responsible for. So I asked her, so what you’re saying is you can go into anyone’s home and do damage and your not responsible. She said owner showed her in paperwork where it states this. I asked for it to be sent to me. I get sent my invoice I signed saying the job was completed and what I paid. Nothing states they are not responsible. I reply to email asking again for that paperwork. No response. I do not recommend this company they do not stand by their work at all. The owner who is supposed to providing customer service won’t even return a phone call or an email."
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