Kiwi Services,

4444 W 12th St, Houston, TX 77055, United States

"I have been a Kiwi customer since 2019. I will continue to use their services. They are professional and I can trust them to do it right the first time. I also enjoy their carpet cleaning guarantee."

"I have used Kiwi for several years. They are courteous and keep me informed even if they are running late. I like the year warranty they offer and can get my carpet cleaned throughout the year at a discounted price. The carpet dries quickly and smells nice when done."

"tl,dr they didn’t clean my area rug and dropped it back off weeks later claiming they had and charged me a few hundred bucks Kiwi came to pick up a beautiful white shag area rug with tensil that my elderly dog had urinated on so that it could be thoroughly cleaned. They were supposed to drop it off a few days later, but when I called to check on it weeks later I discovered it had been lost in their system. They were able to find it and dropped it back off. When I finally opened the plastic packaging (nearly a year later because I’ve been remodeling), the rug was disgusting. It stank terribly, was discolored, and felt gross. I quickly realized the rug was NOT cleaned and now had been soaking in dog urine for a year. I had to take it to the curb because of how terrible it smelled. When I called Kiwi to let them know, they admitted they had probably accidentally tagged it incorrectly as clean and dropped it back off. She then said it was my fault for waiting a year to open it and there was nothing she could do but tell a manager. She’s right… apparently it is my fault that I assumed Kiwi Services properly cleaned my rug and I could just leave it sealed until I was ready. Will never use them again."

"My mom has been using Kiwi for 20 plus years and raved about the service so I finally decided to give them a try. My initial interaction with them was great! I got the warranty which was a steal! My carpet was cleaned so nicely and I have a toddler and infant that PLAYS all day on the floor so I want to keep it nice and clean for them."

"I am a long-term, happy Kiwi Services customer. Over the years Kiwi has provided primarily carpet and run cleaning services in our home. Making an appointment is quick and straightforward. The technicians are easy to work with and very competent in their trade. And the results are always stellar. I fully recommend using Kiwi for these services!"